Customer Service Officer

2 weeks ago

South West Sydney, Australia PERSOLKELLY Full time

Our client is seeking a Customer Service Specialist to join their organisation based in Padstow.

Our Client is seeking Customer Service Officers to join their organisation based in Padstow. This role sits within a busy customer service team who pride themselves on their strong company culture and their high level of service that they provide to customers within the bedding manufacturing industry.

**Your responsibilities include but aren't limited to**:

- Provide exceptional customer service
- Take high volume inbound calls
- Inform customers of new product range and services where applicable
- Understanding customer's sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions

**You will have the following**:

- Strong communication both written and verbal
- Experience in a high-volume call centre environment
- Outstanding customer service skills
- High attention to detail
- Demonstrated problem solving skills
- Clear communication is essential
- Proactively resolving issues and ensuring effective communication
- Accuracy, great attention to detail and the ability to multitask.
- Proven ability to work under pressure and multi-task effectively
- Experience working in a fast-paced environment

**HOW TO APPLY**:
For a confidential discussion please call Kylie Williamson at 0400 854 228.

PERSOLKELLY strives for diversity, inclusion, and equality of our people. We seek a workforce that is representative of the communities we work in.

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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