Service Administrator

3 days ago

Perth Airport, Australia CEA Full time

**Posted**:
27/08/2025

**Closing Date**:
27/09/2025

**Job Type**:
Permanent - Full Time

**Location**:
Perth Airport

**Job Category**:
Administration

**About Us**

CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe.

Job Description

**ABOUT THE ROLE**

This is a dynamic, varied, and rewarding position for a well-organised individual who thrives in a support-focused, service-oriented environment. As the **Service Administrator**, you will play a key role in supporting the Service Department, ensuring all administrative processes related to service operations are completed accurately and efficiently. You’ll be involved in everything from managing service paperwork to liaising with contractors and processing quotes and purchase orders. This is an excellent opportunity for someone with strong communication skills, high attention to detail, and a proactive approach to problem-solving.

**Responsibilities**:

- Assist the Service Manager or Service Supervisor with incoming customer calls, asking relevant questions to ensure accurate and timely responses
- Ensure all warranty repair orders are submitted within 14 days of job completion
- Manage invoice processing, including the opening and closing of service jobs
- Create and process Purchase Orders in the system, ensuring prompt authorisation for payment
- Prepare service quotes using the Reynolds and Reynolds system
- Liaise with sublet contractors to coordinate outsourced work
- Allocate technician hours to relevant repair orders
- Complete weekly timesheets and ensure accurate hour tracking
- Ensure all service-related paperwork is filed and maintained in an organised manner
- Suggest and recommend process improvements to increase efficiency
- Ensure compliance with relevant OH&S requirements at all times

**Role Requirements**:

- Proven ability to use Microsoft Suite including Outlook, Word, Excel and PowerPoint
- Demonstrated experience in managing administration within a mechanical or technical service department
- Strong communication and coordination skills, with the ability to liaise confidently with internal teams and external suppliers
- Experience using the Reynolds and Reynolds system (preferred)
- Ability to generate service-related system reports and manage data efficiently
- High attention to detail and ability to follow established company policies and procedures

Desired Skills and Experience

**Why Join Us**:

- Competitive salary based on experience
- Ongoing professional development and training (internal and Factory-based)
- Reward and recognition programs
- Family-owned and growing business with career growth opportunities locally & nationally
- Supportive and friendly team culture
- Employee assistance and wellbeing program for you and your household
- Stable employment and long-term career opportunities

  • Service Administrator

    1 week ago

    Perth Airport, Australia Australia Wide Office Staffing Full time

    $38.25 per hour - Monday to Friday - 7am to 3pm or 8am to 4pm - 11+ months temporary role - possible extension - Perth Airport location **The Client** Well established design and manufacturing company in Perth has an excellent opportunity for a talented Service Administrator with experience in the automotive, mining or trucking industry, to join their...

  • Service & Rental Administrator

    2 weeks ago

    Perth Airport, Australia Xylem Full time

    **_Could you help us solve water?_** Xylem is global water technology provider with one mission: to help our customers solve water through the power of technology and expertise. Let’s create a world that is more water-secure and sustainable for all. We have the opportunity of a lifetime to solve water. Let’s work together and lead the way. We are...

  • Administrator

    1 week ago

    Perth, Australia Service Stream Full time

    Primary Location Perth - WA Job Description Summary An exciting opportunity has arisen for an Administration to join Service Stream in our Perth Office, WA Nature of position: Full Time, Permanent Location: Perth, WA Reporting Line: ITS Construction and Commissioning Manager Key responsibilities In this role you will be responsible for some of the...

  • Administrator

    2 days ago

    Perth Airport, Australia CEA Full time

    Posted: 03/09/2024 Closing Date: 03/10/2024 Job Type: Permanent - Full Time Location: Perth Airport Job Category: Administration **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech. Supplying a diverse range of equipment to a...

  • Administration Assistant

    3 days ago

    Perth Airport, Australia Berendsen Fluid Power Full time

    **Exciting opportunity for a Junior Administrator at the beginning of their career**: - ** Supportive, team-based culture**: - ** Attractive Salary Package - Perth Airport Location** **About the Opportunity** Due to consistent growth across our business, we are now seeking an experienced and motivated Administrator to join our high performing team based...

  • Administration Assistant

    2 weeks ago

    Perth Airport, Australia CEA Full time

    **Posted**: 04/03/2025 **Closing Date**: 04/04/2025 **Job Type**: Permanent - Full Time **Location**: Perth Airport **Job Category**: Administration **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac. Supplying a diverse range of...

  • Finance Administrator

    2 days ago

    Perth Airport, Australia Unique Group Full time

    We are a global leader in the provision of cutting-edge subsea technology, rental equipment and products. With an impressive international client portfolio, we are arecognised subsea innovator supporting oil and gas and maritime endeavours across the world. The Finance Administrator will be reporting to the Country Manager and will be providing general...

  • Sales Administrator

    4 days ago

    Perth Airport, Australia CEA Full time

    Posted: 15/11/2024 Closing Date: 15/12/2024 Job Type: Permanent - Full Time Location: Perth Airport Job Category: Administration **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech. Supplying a diverse range of equipment to a...

  • Facilities Administrator

    1 week ago

    Perth Airport, Australia dnata catering Full time

    Want to elevate your career to a higher altitude? Come join the world's largest air services provider, as a part of our **Perth** **Airport** team as full-time **Facilities** **Administrator**. **So, what does a day in the life of a Facilities Administrator look like?** Reporting to the national Facilities Manager, this role will support on a day-to-day...

  • Accounts Administrator

    3 days ago

    Perth Airport, Australia Unique Group Full time

    We are permanently seeking an experienced Accounts/Finance Administrator to join our team here in Perth. **Role and Responsibilities** - Accountable for all administrative work relating to Housekeeping, Security, maintenance, stationery, dispatch, pantry, internet connectivity, telephone, mobile services & other vendors. - Maintaining record of assets /...