Retail Operations Supervisor

3 days ago

Sydney, Australia Art Gallery of NSW Full time

**Ongoing**:

- **Full-time**:

- **Sydney CBD - The Domain**:

- **Clerk Grade 5/6**:

- **Total Remuneration Package up to **$115,797**:

- **Salary range (**$93,295 to $102,491**)**

Established in 1871, the Art Gallery of New South Wales is located in Sydney’s The Domain adjacent to the Royal Botanic Garden and near the Central Business District, the Art Gallery acknowledges the original custodians of this land - the Gadigal people of the Eora nation.

The Art Gallery attracts around 2 million visitors annually and runs one of Australia’s largest art education programs with over 90,000 student and teacher visits per year.

Our expanded campus opened in late 2022, providing the Art Gallery with a new state-of-the-art building located next to our existing and much-loved building. The addition has given the Art Gallery double the exhibition space, allowing us to significantly increase our scheduled exhibitions, family programming and educational programs, allowing the Art Gallery to share more art with more people.

We are seeking diverse, collaborative, supportive and brilliant individuals to work alongside our existing talent and build on our rich history to create an even more inspiring Gallery for the future.

**Our commitment to diversity**

**About the role**

The Retail Operations Supervisor is responsible for managing the daily operations of two permanent shops, as well as temporary exhibition shops across the Art Gallery campus. This role will manage the Stock and Sales Officer team and will be responsible for rostering, planning, delegation of daily tasks and overseeing all aspects of customer service. The Retail Operations Supervisor will also manage the point-of-sale system and operate as Head Cashier.

For more information about the role please view the role description and information for applicants or call the nominated contact person listed in the advertisement.

**What technical / soft skills you require**

1. Substantial years retail experience working in a book shop or similar including supervision of floor staff in a busy retail environment.

2. Strong experience in using a digital point of sales system.

3. Strong communication and interpersonal skills with the ability to deal courteously with staff and visitors.

4. Demonstrated experience in money handling, administration, and daily reconciliations.

5. Knowledge of visual arts is preferred but not essential.

***

**Targeted questions**

***

1. Describe in detail your experience of managing a retail team and how you ensure the successful outcomes of the daily operational requirements on the shop floor.

2. Describe your approach to managing a large shop floor team, with particular focus on managing conflict resolution between team members and the challenges that arise from this. (maximum 300 words)

Part of the assessment process may include additional online capability testing, skills testing or work samples in accordance with the new Government Sector Employment Act 2013, therefore you may be contacted to participate.

The successful applicant will be required to undertake a National Police Records Check.

**Enquiries*

  • Retail Supervisor

    1 week ago

    Sydney, Australia Sodexo Full time

    **Job Description** Do you have a passion for people management and influencing company culture? If so, we want you to join our team!** Are you a hospitality supervisor and a great communicator with a passion for people and business? If you’re looking to be part of a friendly, close-knit, customer-centric team, we have an opportunity for a Retail...

  • Retail Operations Supervisor

    1 day ago

    Sydney, Australia SEA LIFE Full time

    Introduction: Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? If so, then we have the perfect role for you! We have an amazing opportunity for an enthusiastic Retail Supervisor to join our team here at the Darling...

  • Retail Supervisor

    3 days ago

    Sydney, New South Wales, Australia The French Kitchen Castle Hill Full time

    3 days ago Be among the first 25 applicants Join our dynamic team at The French Kitchen, where we pride ourselves on delivering exceptional customer service and creating a positive shopping experience.Position Overview: We are seeking a motivated and experienced Retail Supervisor to lead our team and drive store performance.In this role, you will oversee...

  • Retail Security Supervisor

    2 weeks ago

    Sydney, Australia Fortitude protective services Full time

    **Retail Security Supervisor - CBD Location (Mon-Fri, Day Shifts)** **Company: Fortitude Protective Services** **Location: Sydney CBD, NSW** **Job Type: Full-Time | Monday - Friday | 07:00 - 16:00** Fortitude Protective Services is seeking an experienced and highly motivated **Retail Security Supervisor** to join our team in the heart of Sydney’s CBD....

  • Retail Supervisors

    5 days ago

    Sydney, New South Wales, Australia Bunnings Group Full time

    Retail Supervisors - New Frenchs Forest Warehouse page is loaded Retail Supervisors - New Frenchs Forest Warehouse Apply locations Frenchs Forest Warehouse posted on Posted 18 Days Ago time left to apply End Date: August 29, 2025 (2 days left to apply) job requisition id R049610 Join us and experience Bunnings from the other side of the counterWhat's in it...

  • Retail Supervisors

    2 weeks ago

    Sydney, New South Wales, Australia Bunnings Group Full time

    Retail Supervisors - New Frenchs Forest Warehouse page is loadedRetail Supervisors - New Frenchs Forest WarehouseApply locations Frenchs Forest Warehouse posted on Posted 13 Days Ago time left to apply End Date: August 29, 2025 (7 days left to apply) job requisition id R049610Join us and experience Bunnings from the other side of the counterWhat's in it for...

  • Retail Supervisors

    6 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Retail Supervisors - New Frenchs Forest Warehouse page is loadedRetail Supervisors - New Frenchs Forest WarehouseApply locations Frenchs Forest Warehouse posted on Posted 13 Days Ago time left to apply End Date : August 29, days left to apply) job requisition id R049610Join us and experience Bunnings from the other side of the counterWhat's in it for you...

  • Retail Supervisor

    4 weeks ago

    Sydney, New South Wales, Australia The French Kitchen Castle Hill Full time

    3 days ago Be among the first 25 applicantsJoin our dynamic team at The French Kitchen, where we pride ourselves on delivering exceptional customer service and creating a positive shopping experience.Position Overview:We are seeking a motivated and experienced Retail Supervisor to lead our team and drive store performance. In this role, you will oversee...

  • Retail Supervisor

    3 weeks ago

    Sydney, New South Wales, Australia The French Kitchen Castle Hill Full time

    3 days ago Be among the first 25 applicantsJoin our dynamic team at The French Kitchen, where we pride ourselves on delivering exceptional customer service and creating a positive shopping experience.Position Overview:We are seeking a motivated and experienced Retail Supervisor to lead our team and drive store performance. In this role, you will oversee...

  • Retail Supervisors

    2 weeks ago

    Sydney, New South Wales, Australia Bunnings Group Full time

    Retail Supervisors - New Frenchs Forest Warehouse page is loadedRetail Supervisors - New Frenchs Forest WarehouseApply locations Frenchs Forest Warehouse posted on Posted 13 Days Ago time left to apply End Date: August 29, days left to apply) job requisition id R049610Join us and experience Bunnings from the other side of the counterWhat's in it for you when...