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Retail Security Supervisor

2 weeks ago

Sydney, New South Wales, Australia Fortitude Protective Services Full time $30,000 - $40,000 per year

Retail Security Supervisor – CBD Location (Mon–Fri, Day Shifts)

Company: Fortitude Protective Services

Location: Sydney CBD, NSW

Job Type: Full-Time | Monday – Friday | 07:00 – 16:00

Fortitude Protective Services is seeking an experienced and highly motivated Retail Security Supervisor to join our team in the heart of Sydney's CBD. This is a full-time role with daytime hours only—perfect for a seasoned professional looking for stability and a dynamic work environment.

About the Role:

As the Retail Security Supervisor, you will lead by example, ensuring a safe, secure, and welcoming environment for staff, customers, and stakeholders. You will be responsible for supervising on-site security operations, maintaining strong communication with retail management, and supporting your team to deliver exceptional service.

Key Responsibilities:

  • Supervise and support a team of security officers in a high-traffic retail setting
  • Act as the primary point of contact for client and management communication
  • Monitor site operations to ensure compliance with security protocols
  • Respond to incidents professionally and efficiently
  • Conduct regular patrols and ensure presence is visible and reassuring
  • Provide clear incident reporting and daily activity logs
  • Mentor and guide security personnel to uphold company standards

Requirements:

  • Proven experience as a Security Supervisor in a retail environment (minimum 2 years preferred)
  • Strong communication and leadership skills
  • Current NSW Security Licence
  • Current First Aid Certificate
  • Professional presentation and a proactive attitude
  • Must be reliable, punctual, and committed to high standards of service

What We Offer:

  • Consistent Monday to Friday roster (07:00–16:00) – enjoy your evenings and weekends
  • Supportive management and a professional working environment
  • Opportunity to be part of a respected and growing company in the security industry

Email your resume and cover letter to:

Job Type: Full-time

Pay: $30.00 – $40.00 per hour

Expected hours: 45 per week

Work Authorisation:

  • Australia (Preferred)

Work Location: In person