General Manager Technology Operations

Melbourne, VIC, AU, 3000**About John Holland**:
At John Holland, our purpose is simple - we transform lives with everything we do.

We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

**Are you up for the challenge?**:
As General Manager Technology Operations you will be responsible for providing technology, service delivery/operations, project (construction) technology engagement, IT enablement and procurement across John Holland. You will be responsible for cloud (AWS/Azure), network, M365, unified communication, identity, and end user compute technology domains.

You will work closely with our corporate environment, and our construction projects to determine, deliver and support the technology strategy, providing both tactical and strategic outcomes. An ability to dissect business needs and challenges and be across multiple technology stacks will serve you well to ensure technology is an enabler for the business.

This role ensures that the technology platform aligns with our strategic goals and objectives, and that technology services are delivered efficiently and effectively to internal and external stakeholders. People are at the heart of everything we do, so building and maintaining trust through technology performance and via a service orientated approach is critical for the success of this position.

Join us as a key player in the acceleration of our digital transformation.

**What you will do;**:

- Lead the development of the infrastructure technology and service delivery roadmap ensuring it aligns with IT, business, and project needs.
- Partner with key business functions to understand business needs and assist in co-developed strategies to ensure technology is an enabler.
- Collaborate with development and product teams to help automate their build, test, packaging, and deployment procedures.
- Lead and supervise the technology operations team across various disciplines including engineering design, cloud, network, EUC, service operations and procurement.
- Maintain compliance with various frameworks including ITIL v4, NIST and Essential 8

**What we are looking for;**:

- Substantial senior IT management experience across multiple large, complex organisations
- Strong infrastructure acumen, including cross-domain knowledge and preferably earlier career experience in a technical infrastructure
- Deep understanding of current and emerging infrastructure technologies and how other enterprises are employing them
- Demonstrated ability to develop and execute a plan that ensures that the right people are in the right roles at the right time, and that employees are highly engaged and satisfied
- Strong experience in both waterfall and agile environments
- Strong ability to influence senior leaders and build trust
- Experience in influencing to drive organisational change
- Experience developing and maintaining strong networks and channels to engage with stakeholders
- Strong people leadership skills and building high performing teams
- Deep technology knowledge and platform delivery experience
- Strong service level management experience
- Extensive vendor management

**As part of the team, you can help us transform lives.**:
Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

**What’s in it for you**:
We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

**We offer**:
**Competitive remuneration **with salary continuance, and salary sacrifice options.

**Great leave benefits **including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

**Career progression** underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

**Learning and development opportunities** where you’ll have access to emerging talent programs, building your caree