Customer Service Administrator

1 week ago

Newcastle West, Australia Commercial Cleaning Group Full time

**Who We Are**

At **CCG**, we don’t just clean offices—we **elevate them**. We specialise in **premium commercial office cleaning**, ensuring our clients’ workplaces are spotless, fresh-smelling, and meticulously maintained.

Our clients are **high-end corporate offices, executive coworking spaces, and businesses that value workplace well-being**. That’s why we’re looking for **detail-oriented, professional, and high-standard team members** to join our growing team.

**What We Offer**

Competitive pay
**A premium work environment**—we work in some of the best offices in the city
**All training provided**—learn the secrets of high-end cleaning & presentation
**Career growth** opportunities within an expanding company
**Supportive team culture** where your work is valued and appreciated

**What You’ll Do**
- Serve as the primary contact for clients ensuring all requests are followed up or escalated
- Assist in scheduling, shift changes and management of team availability
- Co-ordinate site visits, booking appointments and sending client updates
- Maintain supplies, stock control and ordering of supplies as needed
- Ensure our offices are **pristine, organised, and professional at all times**:

- Work within **a team that takes pride in creating fresh, productive spaces**

**Who We’re Looking For**
- **Experienced Customer Service**Administration
- **Flexible, adaptable and willing to take in more**responsibility **as it evolves**:

- **Intermediate skills in MSOffice, Google Docs, CRM systems**:

- **High Attention to Detail** - You notice the little things others miss
- **Professional & Reliable** - You take pride in your work and deliver consistently
- **Team Player** - We’re a close-knit, high-performing team that supports each other
- **Great Work Ethic** - We work efficiently to keep our premium clients happy
- **Positive Attitude** - We bring fresh energy into the spaces we clean

**Why Work With Us?**
- **You’ll be part of a company that’s redefining commercial cleaning.**:

- **You’ll work with premium clients who appreciate top-tier service.**:

- **You’ll join a company that values cleanliness as an experience—not just a task**.

If you want **more than just a job** and are ready to be part of a **premium, high-standard team**, we want to hear from you

CCG

**Job Types**: Part-time, Casual, Temp to perm

Pay: $26.00 - $36.56 per hour

Expected hours: No less than 15 per week

**Benefits**:

- Professional development assistance

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Do you have a car to commute to work?

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

**Location**:

- Newcastle West, NSW 2302 (preferred)

Work Location: In person

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