Administration and Scheduling Officer

2 days ago

Newcastle, New South Wales, Australia Service Stream Full time
Primary LocationNSW - Mayfield West Job Description SummaryMaternity leave position to provide administration and scheduling support to our Utility contracts, ensuring the smooth delivery of field work, administration tasks and customer service About the Role

Key responsibilities

· Completion of task allocation to field staff and liaising with field based resources

· Responding to incoming phone calls and emails

· Dealing with customers and customer complaints

· Liaising with field based and office based employees to confirm / assist in the completion of tasks

· Ensuring accurate data entry

· General office duties and administrative tasks

Experience required

· Minimum Certificate III in Business Administration or equivalent work experience

· Basic understanding of field requirements within a scheduling environment

Competencies required

· Planning and Organising

· Customer Focus

· Building Relationships and Networking

· Teamwork and Diversity

· Accountability

· Adaptability and Resilience

· Persuasive Communication

DepartmentAdministrationHow to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

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