Administration Support Officer

2 days ago

Cardiff, Australia HammondCare Full time

The role of the _Administrative Support Officer_ works within the Mission and Mission in Action and values of HammondCare, to provide efficient administration support to the Residential team. The Administrative Support Officer is required to provide a high level of service to enable the various daily operations to function smoothly. It is an important “front office” role that requires commitment, initiative, and confidence in dealing with internal and external stakeholders. The workplace culture is flexible and friendly, with an emphasis on reciprocal support between management and staff.

**The essence of this role**:

- Provide administration support to the Residential Aged Care home team.
- Working 2 days per week - Days are flexible
- Provide a high level of service to enable the Residential Care home to function smoothly and efficiently for the Front Office reception & Customer Services
- Display commitment, initiative, and confidence in dealing with internal and external customers.

**About you**
- Commitment to engage and align with HammondCare’s Christian-based Motivation, values, and Mission in Action.
- Aged Care experience - highly desirable.
- Exceptional customer service focus with a professional and friendly manner.
- Demonstrated experience in a busy office environment.
- Strong administrative and computer skills.
- Ability to work independently and as part of a team.
- Superior time management.
- Empathy and patience to handle a range of questions, queries and complaints.

**Benefits**:
We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

- Fitness Passports - Full facility access can include gyms, group classes and pools for yourself and your family.
- Novated Leasing, referral bonuses,
- Discounts across a range of household names such as JB HI- FI
- Option to purchase up to 2 weeks additional annual leave.
- 14 weeks Paid Parental Leave
- Learning and development opportunities and scholarships
- HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves._
- All short-listed applicants for these positions will be asked to consent to a criminal record check, pre-employment medical assessment & complete a NDIS Worker’s Screening check_
- Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. HammondCare is not responsible for any fees related to unsolicited resumes._

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