Sales Support Officer

6 days ago

Cardiff, Australia JELD-WEN Full time

**About our Organisation**

**Trend Windows and Doors**, is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. Trend Windows and Doors is part of a larger group which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors, A&L Windows, and Breezway louvres.

**About our Opportunity**

In addition, you’ll:

- proactively follow up on customer quotations to establish if any further information is required
- place orders into our CRM system and convert & schedule in orders
- arrange maintenance/ service requests
- assist colleagues with other general admin duties as required

**About you**

We’re looking to leverage your customer service and/or administrative experience, along with a keenness to learn and to work as part of a collaborative team. You will be a well organised team player who contributes to a positive work environment, who is pragmatic in your approach to providing quality customer service and who appreciates the importance of getting the details right when processing administration.

You will have:

- windows or building experience, advantageous
- competency in using MS Office Suite
- ability to quickly gain competency with our in-house CRM system
- excellent interpersonal & communication skills, a strong work ethic
- ability to multitask & manage time effectively
- excellent attention to detail

We will provide you with the required training and you will enjoy continued support from experienced team. Once you have completed your initial training and are confident in the role, you will have the option of working from home for two days per week.

If you are looking for career progression, this is a stepping stone to progress into future opportunities within our showrooms and sales representative roles.

**About the Benefits**
- Hybrid Work Policy - 2 days WFH
- Monday to Friday flexibility around start and finish times
- ongoing training and career development encouraging you to feel confident
- generous discounts on our extensive range of products
- ability to schedule leave every year at Christmas
- additional paid day’s leave on your birthday
- Employee Assistance Program access

**Work Schedule**:
Monday to Friday, core business hours are 8:30am - 5:30pm however we can offer flexible start and finish times.

This is a fantastic opportunity to join our team and contribute to the business exceeding sales targets. If you have the skills and dedication to meet these responsibilities, we invite you to apply..

To apply, please submit your resume highlighting your experience related to this role. We look forward to welcoming a skilled and committed Sales Support Officer to our team.

We value diversity in the workplace and promote safety above all else. Pre-employment checks will be required as part of the final selection process and eligible applicants must have legal rights to work in Australia.

Agencies will only be engaged with if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

LI-DNI

**#LI-KL1

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