Investigator

**At the**NSW Department of Education**, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.**
- **Multiple Ongoing and l**ong-term temporary full-time opportunities**:

- **Located in Parramatta with flexible working arrangements available**:

- **Competitive salary ranges from $**113,574 to $125,720 p.a. plus superannuation and annual leave loading.**

**About the role**

The Investigator position offers a unique opportunity to contribute significantly to the quality and safety of early childhood education in New South Wales. As an Investigator, you will be part of the Operations Group within the Early Childhood Education and Care Regulatory Authority. This team plays a pivotal role in upholding standards and ensuring compliance across over 6,000 services. By conducting thorough investigations and crafting informed regulatory responses, you will help protect our youngest learners and support the continuous improvement of education and care services.

The responsibilities include:

- Conduct investigations into serious incidents, complaints, and complex non-compliance matters to safeguard the sector’s reputation and children’s safety.
- Gather evidence, prepare detailed reports, and advise on regulatory responses to drive improvements in service quality.
- Maintain comprehensive records and engage with stakeholders to implement effective compliance strategies.
- Engage with governmental and educational stakeholders to facilitate effective compliance
- Handling sensitive situations and navigating complex regulatory environments effectively.

For further information please **click here** to view the role description

**About you**
- Experience in conducting formal investigations
- Experienced in high-pressure situations
- Proficient in evidence-gathering and report writing
- Effective communicator with strong negotiation skills
- Able to manage sensitive and complex compliance issues
- Skilled in regulatory compliance and risk-based decision-making

**Key knowledge and Experience**
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

**Essential requirements of the role**
- Relevant qualification and/or equivalent experience in investigations in a regulatory environment.
- Driver license and ability to undertake short term travel, as driving is an essential requirement of this role.
- A valid Working with Children Check clearance.
- Demonstrated understanding of and commitment to the value of public education.

**Benefits**
- Flexible working arrangements
- 35 hour working week
- Competitive salary, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth

**How to apply**

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role, as well as providing answers to the following pre-screening questions below:

- **Please provide an example where you were responsible for managing a high volume of cases or tasks. How did you prioritise your work to ensure that the most critical issues were addressed effectively and efficiently. (300 words max)**
- **Please provide details of a recent investigation where you demonstrated your ability to work with various stakeholders to safeguard the safety, health and well-being of children during an investigation (300 words max)**

**This is a child-related role.**As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

**Closing date: Wednesday 22nd October 2025 at 11:59pm.**

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.