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Floor Supervisor Fine Dining

2 weeks ago

Sydney, Australia Flying Spaghetti Hospitality Full time

Fine dining restaurant
- Lead a team of 5-6 hosts
- Massive tips

**Flying Spaghetti Hospitality is currently recruiting for the role of Floor Supervisor, for a stunning venue in The Rocks - Sydney, overlooking the harbour.**

**This best in sector fine dining eatery has chef hat quality food & beverages, set in a stunning harbour side location.**

The venue is an iconic gathering place for all occasions.

**The Group**
Flying Spaghetti Hospitality has been engaged by one of Australia's hottest hospitality groups with venues across NSW, Victoria, Queensland, Western Australia, Dubai & London.

This best in sector group has venues situated in the most show-stopping locations within the states they appear in.

How do they create & grow superior restaurant concepts? Through their people..... they sustain & nurture their people by building a truly outstanding culture. They are committed to being an ‘Employer of Choice’ as they realise their outstanding growth opportunities.

Their management style is to hire the best team possible who themselves drive the business to success via healthy P & L oversite, super positive team culture & an exceptional eye for detail.

**The Role**:
Is to be the benchmark for customer service, positive attitude & product knowledge within the group.

You work collaboratively in your role with other SLT team members, seeking & accepting feedback.

You will oversee the day-to-day operations of the floor team & business as a whole, in accordance to financial targets, cost control & guest experience

**Your accountabilities are as follows**:

- Roster oversite achieving targets & staffing level positivity
- Venue presentation so she looks STUNNING
- Venue organisation across the stable of offerings within the restaurant, all parts of service are under your assisted control
- Driving ‘upselling’ across food & beverage teams (SOP)
- Systems & processes for a overview of 'we have a systematised way to do everything' & drive accountability
- Follow up WEEKLY with managers & supervisors on their KPI’s. REPEAT every week
- Manage weekly wage & revenue forecast v’s actuals on a daily basis
- Approving all staff timesheets/payroll prior to COB Sunday
- encourage a healthy relationship between all employees, driving culture at the fore
- Foster a strong, positive relationship with the kitchen leadership & team as a whole

**What's the upside for you**:

- beautiful harbour side location, literally one of the most beautiful locations on earth
- amazing team culture to create your home away from home family...
- a best in sector business to add to your resume
- free staff meals
- discounts across the group to encourage you to dine / frequent at their other venues
- above award package

**Great salary, commensurate to experience