Dining Room Supervisor

2 weeks ago

Sydney, Australia Union, University and Schools Club Full time

We are currently seeking a dedicated **Dining Room Supervisor** to help us deliver an outstanding dining experience to our guests at Union, University and Schools Club.

Union, University and Schools Club is located on Bligh Street, just a short stroll from Martins Place and Circular Quay. UUSC is a members Club only and provide breakfast, lunch and dinner as well as functions and corporate meetings.

We require people who are guest orientated, friendly, attentive and have a "can do" attitude to WOW our members and guests.

**Core requirements Key selection criteria**

As a Dinning Room Supervisor at our Club, you will play a key role in ensuring the smooth operation of our restaurant while maintaining the highest standards of service. You will oversee the front-of-house team, create a welcoming atmosphere, and ensure that every detail is perfect, from the setup of the dining room to the delivery of excellent service.

Hours of work to suit, Club needs although some possibility for flexibility in days/hours of employment.

**Responsibilities**
- Oversee and direct the front-of-house team, ensuring efficient and friendly service.
- Provide training and guidance to staff, ensuring adherence to Club standards.
- Have an excellent knowledge of wines and be able to recommend pairings and educate guests.
- Ensure the dining area is properly set up and organized before service, maintaining attention to detail.
- Take care of guest orders, ensuring timely and accurate delivery of food and beverages.
- Ensure that guests are satisfied and that the overall dining experience exceeds expectations.
- Maintain a caring and attentive approach to the Club’s ambiance, ensuring a welcoming and high-quality atmosphere at all times.
- Supervise and ensure the team maintains proper conduct and appearance, providing leadership and support.

**Skills & Abilities**
- Demonstrated commitment to quality client service.
- Proven experience as a Dining Room supervisor or in a similar front-of-house role, preferably in fine dining.
- Strong knowledge of wines, including wine pairings and basic sommelier skills.
- Superior interpersonal skills both written & oral.
- Impeccable attention to detail and a commitment to delivering high-quality service.
- Excellent leadership and team management abilities.
- Ability to work within a team and use initiative.
- Self motivated.

**Attributes**
- Leader and coach.
- Well groomed.
- Team Player.
- People orientated.
- Genuine interest in the comfort of others.
- Pride in the premises.

**Qualifications & Experience**
- 5 star hotel experience, preferably with restaurant experience.
- Minimum of 3 years of experience in a fine dining environment, with at least 1 year in a supervisory or leadership role.
- Relevant educational background in Hospitality Management or a related field (preferred, but not required).
- Responsible service of alcohol.

**Job Type**: Casual

Pay: $31.23 per hour

Expected hours: 25 - 35 per week

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Overtime
- Rotating roster

**Experience**:

- Fine dining restaurant: 3 years (required)

Work Location: In person

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