General Manager Hospitality

1 week ago

Melbourne, Australia Compass Group Australia Full time

**General Manager Hospitality**
**Levy Australia | Melbourne Park & Tennis Australia Venues**

**Lead. Inspire. Elevate the Guest Experience.**

Leveraging Levy Australia’s cutting-edge, guest-centric approach you will be tasked with delivering legendary experiences for the up to three million guests to hundreds of events the park welcomes each year, including the world’s biggest tennis tournament, the Australian Open. Fast paced, and no two days the same.

At Levy Australia, we do not just serve food — we create unforgettable moments. As our **General Manager Hospitality**, you will be the driving force behind an exceptional food and beverage experience that reflects our client’s vision, brand, and values.

We are seeking a dynamic and experienced General Manager Hospitality to take full accountability for delivering a high-quality food and beverage experience that aligns seamlessly with our client’s ambitions, brand specifications, and standards. This leadership role demands operational expertise, a commitment to consistency, innovation, and continuous improvement within a fast-paced hospitality environment.

As an integral part of Levy Australia, this position plays a key role in strengthening our reputation for hospitality excellence on both a national and global scale.

**What you will do**:

- Take full ownership of the food and guest experience across multiple premium venues.
- Lead and inspire a high-performing team, blending permanent and event-based talent to deliver consistently exceptional service.
- Drive culinary and service innovation, embedding best practice in every touchpoint.
- Hold full commercial accountability — from budget management and forecasting to cost control and revenue optimisation.
- Partner with senior stakeholders at Melbourne Park, Tennis Australia, and Levy AU support teams to shape strategy and deliver on brand standards.
- Identify and grow new business opportunities while strengthening existing client relationships.
- Ensure compliance with all health, safety, and food safety legislation, while fostering a culture of safety, sustainability, and excellence.

**What we are looking for**:

- Proven leadership in large-scale, multi-venue or high-volume hospitality environments.
- Strong commercial acumen with a history of managing budgets and driving profitable growth.
- Exceptional client relationship skills and the ability to collaborate with diverse stakeholders.
- Deep understanding of workplace health & safety, food safety, and environmental sustainability.
- A progressive mindset — you are a change-maker who thrives on innovation, not just maintaining the status quo.

**Why join Levy Australia?**
At Levy, part of the Compass Group family, you will work with some of the most iconic venues in the country. You will have the autonomy to make bold decisions, the support of a global network, and the opportunity to shape hospitality experiences on a national and international stage.

If you are ready to lead with passion, deliver with precision, and inspire with purpose — we want to hear from you.

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