Food & Beverage Supervisor

2 weeks ago

Sydney, Australia Scape Australia Full time

**Food & Beverage Supervisor**
- **$61,157**:

- **Full-time, permanent position**:

- **Multiple locations - Sydney, Melbourne, Adelaide, and Brisbane**

**WHO WE ARE?**

Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies.

**THE ROLE**

The Food and Beverage Supervisor is responsible for the day-to-day operations of the Scape Eats full-service catering offering. The role is also responsible for ensuring that all food and hygiene safety standards are met, and our student residents are provided with exceptional service.

**THE RESPONSIBILITIES**
- Ensure that the dining area is always presented to a high standard
- Contribute to the development and delivery of the operating procedures for Scape Eats
- Assist in beverage stock par levels and ordering
- Greet and welcome all residents and guests with an attentive and personal service
- Respond to customers’ requests and feedback promptly and efficiently
- Share feedback provided by the customers to the management
- Be the point of escalation to teams and manage resolution
- Onboard and train new team members effectively

**THE REQUIREMENTS**
- Minimum of 3 years’ experience in hospitality, with previous supervisory experience highly desirable
- Demonstrated ability to lead by example and develop a team to excel
- Excellent presentation and customer service skills
- Exceptional communication skills and high attention to detail
- A people person who is able to engage with customers and employees
- The ability to multi-task
- Strong problem-solving skills
- Fully conversant with WH&S best practice

**THE PERKS**

At Scape, we are all about creating and sharing good vibes. Below are just some of the scape-tastic perks of joining our team:

- A day to celebrate your birthday, however you want
- A recharge day (known affectionately as a Bueller Day)
- ‘Escapes’ - stay at any of our buildings in any state for up to 5 nights free of charge
- Referral bonuses
- EAP, Sonder & Duress support

**THE FINE PRINT**

At Scape we believe that we are most successful and effective when we work together as a team. And we believe that this is done best, wherever possible, in person. This is particularly important as we continue to grow - both as a business and as a team. Please note that this does mean that we are a five-day-a-week in the office team.

**Salary**: $60,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

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