Experience Manager

3 days ago

Sydney, Australia Resolution Digital Full time

** Google's Performance Agency of the Year 3 years in a row 2018, 2019 & 2020, Microsoft's APAC Agency of the Year 2019, & B&T's Best Programmatic Trading Team and Employer of Choice, 7 years in a row**
Why us?
We are Resolution. An award winning, full service digital agency that delivers remarkable results. Our mission is simple, to push the boundaries of digital to deliver Remarkable Digital Experiences & Results for our Clients.
Due to client wins and newly created roles, we experienced considerable growth in 2021, adding 166 new faces to our team as well as 70 internal promotions. So why us?
- We Flex: Shape your day or week to suit you.
- ResoReunite: We believe in the importance of connection, so you get the opportunity to extend your visit with family and friends internationally or interstate through a mix of leave and work options
- Boost your skillset: We offer continuous training from MFA, NGEN, Google, Facebook, Amazon and other market leading partners
- Mentally Healthy: We offer 24/7 EAP support along with a dedicated Vibe Committee and Spirit Committee that organises social activities and wellbeing initiatives.

As the Experience Manager, you are responsible for implementing a world class Experience product, which may include SEO, CRO, Content Strategy. You will do this by ensuring clients always receive a high-quality product experience, efficient delivery, and an automation of process.
Your 3 accounts include some of Australia's biggest name and will provide you with lots of variety day to day

**Your Responsibilities**:

- Provide best in market, full service SEO including implementation, quality of outputs, reporting, and day to day communications
- Design, develop & deliver SEO strategies, roadmaps and timelines for existing and prospective clients.
- Shaping the execution of campaign implementations and optimisations, leveraging support of SEO Assistants and Executives where applicable.
- Building and nurturing strong client, partner and internal agency relationships across specified accounts.
- Providing a unique contribution to proposals, case studies & knowledge share sessions
- Taking full ownership of your clients' SEO results and have a growth plan in action

**Your Expertise**:

- 2+ years relevant work experience in SEO or any relevant Digital Marketing field
- Experience managing at least 1 direct report
- Familiarity with relevant tools (e.g. Screaming Frog, SEMrush, DeepCrawl) and web analytics tools (e.g. Google Analytics, BrightEdge, Adobe Analytics)
- Proven ability to develop a customized SEO strategy to meet a client's business objectives
- Proven track record with SEO deliverables including Keyword Research, Content Gap Analysis, Competitor Analysis, Information Architecture)
- Experience across CRO and/or eCommerce would be advantageous

Salary - $95,000-$100,000 inc super
Want to be a part of the team? Get in touch today
Additional Information
Resolution Digital is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

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