Workforce Analyst

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

Workforce Strategy and Analytics delivers workforce strategy, planning, and analytic services that contribute to QFES achieving a highly capable, contemporary, and connected workforce. The Workforce Analytics team has a primary function to deliver staff and establishment reporting and data to meet departmental and external requirements. A secondary emerging function will be building the capability to transform this data into descriptive, predictive, and interactive analytics that offer workforce insights to support QFES executive decision-making and strategic workforce planning.

Reporting to the Principal Workforce Analyst, you will be a key member of the team responsible for contributing to staff and establishment reporting through extraction, manipulation, analysis, and visualisation of QFES workforce data, ensuring information provided to key stakeholders meets compliance with whole-of-government reporting requirements. You will also assist in the continuous review and improvement of workforce data and reporting services of the team to support optimal business planning and operations to deliver the department's purpose and objectives.

Key requirements

Highly desirable requirements
- Experience in data extraction, manipulation, analysis and presentation of workforce information (i.e., staff, payroll, and establishment data).
- Experience with Power BI with SQL Server, MS Excel, and other business intelligence tools.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

- Perform data extraction and manipulation of workforce data and prepare quality workforce information and reports in line with departmental and external reporting requirements.
- Liaise and maintain effective working relationships with internal and external stakeholders to contribute to information sharing and the delivery of quality data, reporting and other services.
- Respond to and advise on requests for information from departmental and external stakeholders, ensuring the quality and timely delivery of information and services.
- Contribute to regular audits and cleansing of staff and establishment data to ensure data integrity, accuracy, and compliance with statutory reporting requirements.
- Participate in projects and work collaboratively in project teams to ensure outcomes and deliverables are delivered within agreed parameters of time, cost and quality.
- Develop and maintain procedures, guidelines and training material on key work practices and deliver awareness sessions on the use of key reporting products and dashboards.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Team Leader (leading self)

Vision
- Leads strategically
- Stimulates ideas and innovation

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Pursues continuous growth

Once you join us we will want you to exemplify the QFES shared values of:

- Respect
- Integrity
- Trust
- Courage
- LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.