Automotive and Finance Customer Service Specialist

2 days ago

Keysborough, Australia CarStart Full time

Keysborough Location
- On-site Parking
- Incentives available
- Use your passion for cars in a customer service role

**About your new role**

An Auto-Specialist at Car Start will develop a diverse set of skills and knowledge across both automotive and finance.

**What we can offer you**
- Wellbeing and health initiatives with weekly online training and yoga sessions, 24hr wellbeing support with our EAP, discounted gym membership, health insurance and eye care plus fresh fruit in the office
- Work with managers with extensive knowledge of the automotive and lending industries
- Detailed training covering all aspects of the role

**What your new job involves**
- Making and receiving outbound/inbound calls
- Build and establish relationships with customers with rapport and trust
- Preparing sales contracts and document preparation
- Helping customers with test drivers and enquiries about their new car
- Contacting current CarStart customers regarding outstanding payments

**What are we looking for?**
- Experience working in a fast paced environment
- Ability to multitask when needed
- Exceptional time management and organisational skills
- Lateral thinking and problem solving skills
- Resilience and ability to adapt to change
- Strong computer, written & literacy skills
- Excellent verbal communication
- A passion and knowledge of cars and the automotive industry will be highly regarded

CarStart is a specialist financial services business by Credit Corp Financial Services (CCFS) that helps Australians buy the cars they need. We specialise in sourcing quality, reliable second-hand vehicles for our customers and providing loans to help customers buy one. We excellent customer service and our strong automotive industry knowledge.

We are a rapidly growing and expanding company through our diverse range of customer first products. We’re all about working together with our customers to make sure that we offer the right loan that is sustainable and suits our customer's lifestyle and needs.

**Salary**: From $55,000.00 per year

**Benefits**:

- Referral program

Schedule:

- 8 hour shift
- Day shift

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