Anz Business Insights Manager

2 weeks ago

Brisbane, Australia TROOCOO Pty Ltd Full time

Leading ASX organisation
- Brand & Marketing - Insights and Analytics
- Critical role driving key business initiatives

As the ANZ Business Insights Manager, you will be responsible for the organization's customer insights, consumer research and pricing functions which significantly contribute to providing insights and recommendations into the business to help drive key business decisions. You will oversee a team of specialists that gathering consumer insights from a variety of sources, including transactional and operational data, as well as consumer research and testing.

Key Responsibilities:

- Lead strategic initiatives across customer insights, brand health, quantitative and qualitative research, new product development, customer segmentation, product and pricing research;
- Source data from a variety of sources including transactional and operational data, consumer research and testing, and other relevant sources to provide actionable insights;
- Develop critical monthly business reporting, providing regular and ad-hoc reports that explain business performance, diagnose issues and share opportunity areas;
- Develop ‘customers listening’ and tools for business health and KPI tracking including brand health tracking, customer satisfaction monitor, business health dashboards and a competitive database;
- Work closely with cross-functional teams to ensure insights are integrated into marketing and product development strategies;
- Monitor industry trends and provide recommendations to senior management including C-suite;
- Develop and manage relationships with external research agencies and vendor partners.
- At least 10 years of experience in consumer and marketing insights, preferably within a consumer sectors such as Travel, Hotels, Retail or FMCG;
- A degree in market research, psychology, business, or a related field;
- Strong analytical skills and experience using data analysis software including Power BI, Tableau, and Excel (Data Cubes);
- Excellent communication skills with the ability to present complex information in a clear and concise manner;
- The ability to work collaboratively and influence cross-functional teams;
- Strong project management skills with the ability to manage multiple projects simultaneously.

  • Data Insight Analyst

    2 weeks ago

    Brisbane, Australia ANZ Banking Group Full time

    **Job Title**: Data Insight Analyst - 12 Months Fixed Term **Req ID**: 81481 **Department**: SB Strategic Delivery Executive Office **Division**: Suncorp Bank **Location**: Brisbane About Us About the Role As a Data Insight Analyst in our Reporting and Oversight team, you’ll work closely with the systems and data teams to create an end-to-end view of data...

  • Business Banking Manager

    7 days ago

    Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 67984 **Department**: Small to Medium Enterprise Banking QLD **Division**: Australia Commercial **Location**: Brisbane About Us Standard At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Institutional At ANZ, we're...

  • Business Banking Consultant

    2 weeks ago

    Brisbane, Queensland, Australia ANZ Full time

    About UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.About the RoleAre you ready to embark on an...

  • Business Banking Consultant

    2 weeks ago

    Brisbane, Queensland, Australia ANZ Full time

    About UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.About the RoleAre you ready to embark on an...

  • Business Banking Consultant

    16 hours ago

    Brisbane, Queensland, Australia ANZ Full time

    About UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.About the RoleAre you ready to embark on an...

  • Business Partner

    7 days ago

    Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 67981 **Department**: Property - End User Experience **Division**: Enterprise Finance **Location**: Brisbane About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Business Partner in our Group...

  • Product Manager

    5 days ago

    Brisbane, Australia Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve - Diverse and strategic role where no two days are the same - Join a team that works smart and has fun in a dynamic supportive environment - Permanent opportunity with work/life balance and competitive salary We have an exciting Strategic opportunity for passionate Product Manager to join our team in...

  • Account Manager

    1 day ago

    Brisbane, Australia Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve - Develop multi-level strategic relationships - Support members to unlock the value they need and truly make a difference - Salary + Super + Incentive + Travel expenses Are you a dynamic and goal-driven professional with a passion for business development and relationship management? We are seeking a talented Account...

  • Reporting & Oversight Manager - Suncorp Bank

    2 weeks ago

    Brisbane, Australia ANZ Banking Group Full time

    **Job Title**: Reporting & Oversight Manager - Suncorp Bank **Req ID**: 81475 **Department**: SB Strategic Delivery Executive Office **Division**: Suncorp Bank **Location**: Brisbane About Us About the Role The Reporting & Oversight Manager role is designed to ensure the quality and integrity of customer feedback reporting, analytics and systems, to enable...

  • Business Lending Manager

    6 days ago

    Brisbane, Australia ANZ Banking Group Full time

    **Job Title**: Business Lending Manager - Suncorp Bank **Req ID**: 83400 **Department**: SB Small Business & Deposits Cust **Division**: Suncorp Bank **Location**: Brisbane About Us About the Role As a Business Lending Manager, you will create value for our customers and staff by having genuine conversations and identifying opportunities to assist Small...