Financial Services Trainee

Posted: 24/09/2025

Closing Date: 22/10/2025

Job Type: Contract

Location: Head Office - Collingwood

Job Category: Banking and Financial Services

Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

We currently have a 12-month entry-level traineeship opportunity to join our Retail Operations team based in our Collingwood head office. Our traineeships are full time for 12 months and provide a great opportunity for individuals who have limited work experience and have not undertaken study since finishing school. It is important to note that this opportunity is not a graduate position.

The trainee will support the Retail Operations team with administrative tasks and data analysis and insights. During the 12 month contract, the trainee will undertake the requirements in completing a Certificate III in Business (Records and Information Management).

**Why join us**
- We have big plans to become Australia’s leading purpose-driven bank.
- As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
- Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
- We offer flexible working options, competitive salary and 13% super.
- Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
- We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
- We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
- We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
- We care for a conservation reserve - where we work with key partner organisations to protect threatened species and involve staff in conservation.

**What you will be doing**
- General administrative duties
- Assist with preparing weekly and end of month reporting, as well as distributing the reporting to relevant stakeholders
- Assist in ad hoc data requests and developing reporting /management packs
- Assist in providing analytics and insights to the Retail Operations team
- Assist in supporting a variety of projects, such as data quality issues and automation initiatives
- Undertaking other tasks as deemed appropriate by your manager
- Complete the Certificate III in Business (Records and Information Management)

**What you will bring**
- Demonstrated dedication to outstanding customer service focus and delivery
- Adaptability and ability to prioritise work to meet deadlines
- Good communication skills
- A strong work ethic and professional presentation
- Ability to work independently as well as part of a team
- Flexibility and good attention to detail
- Some administration skills and experience highly desirable
- Positive and flexible attitude and desire to develop, learn and expand skills
- Good level of PC literacy
- Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

**A salary will be paid in accordance with the Banking, Finance and Insurance Award 2020.