Sales & Service Consultant - Eoi

6 days ago

Perth, Australia IAG New Zealand Full time

**Sales & Service Consultant**

Make a difference.

As a Sales & Service Consultant, you can have impact for customers. Here’s how
- Have real conversations and build trust.
- Be there when needed most, right from the start.
- Make their world a safer place

Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready?

**ABOUT OPPORTUNITY**

We are seeking Expressions of Interest for multiple Sales & Service consultants for our future intakes in Perth.

Working from both your home and the office, you’ll be the first point of contact for new and existing customers and focused on converting inquiries into sales and retention outcomes. You’ll be working in a high-energy environment, while handling challenging customer conversations and evolving with the businesses changing needs.

If you’re looking for the next corporate step in your customer service career, IAG is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals. We offer flexibility, an attractive work-life balance attitude, and an engaging team environment.

These are permanent, full-time positions. You’ll be working Monday to Friday with some public holidays, shifts allocated between 9:00am - 8:00pm (rotating roster), so you need to provide full availability to work within these hours. Rosters will be issued 4 weeks in advance. Your IAG journey will commence with a comprehensive 8-week induction (fully paid).

**ABOUT YOU**
- Previous customer experience, for example, sales, hospitality or retail.
- A willingness to learn, develop and self-motivate.
- Solutions focused, with the ability to think critically and analyse specific situations.
- Basic computer skills - ability to troubleshoot basic tech.

**Please Note**: To work from home, you’ll need: high speed internet connection and a private home office set up.

**ABOUT US**

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD 13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG, you’ll enjoy:

- Grow your financial future with 13% superannuation as standard.
- Access up to 50% discount on general insurance
- Carers and parents hub and support.
- Receive meaningful recognition through an award-winning system
- Welcome Back cash bonus when returning from parental leave.

We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website.

We’re ready for you.

**What’s next?

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