Current jobs related to Customer Service Consultant - Perth - AMP Limited


  • Perth, Australia Frontline Recruitment Full time

    We are looking for an experienced and driven Internal Customer Service Consultant to join this WA family owned and operated business in Malaga. My client is a leader in providing quality timber and hardware to the Perth community for the last 50 years and they are looking for an equally passionate team member's to come on board. You will be hardworking and...


  • Perth, Western Australia Cornerstone Full time

    At Cornerstone, we're at the forefront of pioneering research and development in our journey toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.We're seeking a skilled Customer Service Consultant to join our award-winning Customer Experience...


  • Perth, Western Australia Rentokil Pest Control South Africa Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Mackay on a permanent, full-time basis.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.The...


  • Perth, Western Australia Partale Part time

    OUR CLIENTOur client brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors.They provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG,...


  • Perth, Western Australia Partale Full time

    OUR CLIENTOur client brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. They provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG,...


  • Perth, Australia NHP Full time

    An opportunity to be part of one of the core functions within NHP - Full product training provided - Real work-life fulfillment **Who We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned with over 50 years of Electrical & Engineering excellence! - Local choice with the power of global partners -...


  • Perth, Western Australia Rentokil Pest Control South Africa Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Mackay on a permanent, full-time basis.In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.The...


  • Perth, Australia Telstra Full time

    Employment Type Permanent Closing Date 17 Sept 2024 11:59pm Job Title Part Time Customer Service & Sales Consultant WARNBRO Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Perth, Australia Telstra Full time

    Employment Type Permanent Closing Date 17 Sept 2024 11:59pm Job Title Full Time Customer Service & Sales Consultant SUCCESS Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Perth, Australia Telstra Full time

    Employment Type Permanent Closing Date 1 Nov 2024 11:59pm Job Title Full Time Customer Service & Sales Consultant SUCCESS Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Perth, Australia Telstra Full time

    Employment Type Permanent Closing Date 28 Oct 2024 11:59pm Job Title Full Time Customer Service & Sales Consultant INNALOO Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:1 Nov 2024 11:59pm **Job Title **:Full Time Customer Service & Sales Consultant SUCCESS **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:16 Nov 2024 11:59pm **Job Title **:Full Time Customer Service & Sales Consultant CAROUSEL **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:7 Nov 2024 11:59pm **Job Title **:Full Time Customer Service & Sales Consultant ROCKINGHAM **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:20 Nov 2024 11:59pm **Job Title **:Full Time Customer Service & Sales Consultant BOORAGOON **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:16 Nov 2024 11:59pm **Job Title **:Full Time Customer Service & Sales Consultant WHITFORDS **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:19 Nov 2024 11:59pm **Job Title **:Part Time Customer Service & Sales Consultant MIRRABOOKA **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:15 Nov 2024 11:59pm **Job Title **:Part Time Customer Service & Sales Consultant CLAREMONT **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...


  • Perth, Australia Telstra Full time

    Employment Type Permanent Closing Date 3 Oct 2024 11:59pm Job Title Full Time Customer Service & Sales Consultant BOORAGOON Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Perth, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:3 Dec 2024 11:59pm **Job Title **:Part Time Customer Service & Sales Consultant CLARKSON **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

Customer Service Consultant

2 weeks ago


Perth, Australia AMP Limited Full time

**The opportunity**

You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no relevant experience. Your training will continue and you will be upskilled to help your professional development.

We have opportunities across Australia and can offer remote and hybrid working (your Talent Consultant will discuss this with you individually).

**About the team**

The contact centre is responsible for servicing advisers and customers on the Master Trust Platform. The Customer Service Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of AMP’s advisers and customers.

**How you will make an impact**
- Provide outstanding customer service to AMP customers
- Add value to each customer interaction by understanding the customer needs and adapting to provide the best service approach
- Adhere to relevant KPI’s and service standards
- Analyses the cause of a customer's problem and assesses the appropriate course of action

**What you will bring to the role**
- No previous contact centre or financial services experience required, and you will be given comprehensive in-house training to set you up for success
- You will need excellent communication skills and be able to adapt your style where necessary to deliver messages in a concise and confident manner to your customers
- You will need to make a personal commitment to resolve your customers’ issues and follows through to completion taking ownership of the outcomes
- You should display a helpful attitude and focus on achieving positive outcomes for your customers even under challenging circumstances
- Previous roles in a customer service including retail and hospitality will be valued but are not essential

**Working for AMP**

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

“AMP -The investor in all of us” **The investor in all of us - AMP**

**Wellbeing & Benefits**

We invest in the health, wellbeing and development of our people by offering a range of great benefits to support you be your best, professionally and personally:

- CHAMP Program: Access for you and your family to 24/7 wellbeing and counselling support.
- Well-being programs and activities: Annual health checks, flu vaccinations, information sessions.
- Volunteering: opportunities through our AMP Foundation.
- Financial Well-Being: competitive home loans, leading superannuation contribution, discounted financial advice and personal insurance.

**Inclusion & Diversity**

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. If you have a natural curiosity, an appreciation for differences and an innate willingness to help others you will be valued at AMP.

At AMP we are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply. Read more about our Reconciliation Plan **here**

**Message to recruitment agencies