IT Systems Analyst

2 days ago

Brisbane, Australia Hudson Australia Full time

**Join Our Team as an IT Systems Analyst**

Are you passionate about providing exceptional customer service and technical support in a dynamic corporate environment? We are seeking a talented IT Systems Analyst to join our Brisbane-based team at a leading organisation.

**Your Role**: As an IT Systems Analyst, you will be the go-to person for our Brisbane corporate team, ensuring smooth operations and resolving technical issues promptly.

**What You'll Do**:

- Respond promptly to technical support requests via various channels.
- Diagnose and resolve hardware and software issues.
- Research solutions and advise users on appropriate actions.
- Log all support interactions and track resolutions diligently.
- Collaborate effectively with internal teams to address complex problems.

**Who You Are**:

- You have at least 5 years of experience in a similar role.
- Strong customer service skills with effective communication abilities.
- Thrive in a fast-paced environment and excel under pressure.
- Exceptional problem-solving skills and a proactive approach to challenges.
- Embrace feedback and adaptable to change.

**Skills & Expertise**:

- Proficiency in Windows and Mac Operating Systems.
- Experience with software deployment and patch management.
- Familiarity with VMWare Deployments.
- Knowledge of SaaS products and troubleshooting techniques.

**Why Join Us**:

- Collaborative work culture that values innovation and teamwork.
- Opportunity to work with cutting-edge technologies in a thriving industry.
- Supportive environment that encourages growth and skill development.
- Competitive benefits package and career advancement opportunities.
- Note: We are an equal opportunity employer and value diversity in our workforce._

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