Assessing Coordinator

2 days ago

Newcastle, Australia Suncorp Group Full time

**Assessing Coordinator**

We have an exciting opportunity for people who have experience within the claims industry with a passion for delivering exceptional customer service to join our Motor Claims team in Newcastle, as an Assessing Coordinator.

This role is a central point for assessment and towing related queries from customers and providers.

**What you’ll do**

As an Assessing Coordinator, you will work with assessors, tow providers, our repairer network and customers to ensure that claims progress smoothly through the assessment and repair process, supporting customers to get back on the road sooner.

**Key Responsibilities include**:

- Coordinate assessment bookings and ensure claims are correctly pathed for assessment.
- Assist with assessing and towing related queries from claims teams, customers, repairers and providers.
- Provide administrative support including quote management.
- Coordinate any post assessment and repair activities for the customer
- Work closely with towing provider partners to ensure SLAs are met.
- Identifying key areas for improvement based on the job experience.

**What you’ll bring**
- Motor Claims or Claims experience preferred.
- Passion for customers and delivering exceptional service
- The ability to multi-task and have outstanding time management skills
- Strong attention to detail and can work well under pressure
- Strong communication skills with the ability to tailor communication to the audience to articulate complexity
- Ability to use customer and commercial acumen to enhance business performance
- Knowledge of Claim Centre and MS Office Suite

**What we can offer you**

Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

- Employee discounts and rewards - exclusive offers on more than 400 of Australia’s large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Insurance, AAMI, Shannons, Apia and GIO.
- Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
- Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.
- Wellness - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here

**Why you’ll love working with us**

Joining our team is more than just a job - it’s a chance to grow, learn and thrive. We offer competitive compensation, a nurturing work environment, ongoing training, and ample opportunities for your career advancement. Your success is our success and we’re committed to helping you excel.

**Advertised**: 05 Dec 2024 AUS Eastern Daylight Time
**Applications close**: 20 Dec 2024 AUS Eastern Daylight Time

  • Clinical Nurse Specialist

    3 days ago

    Newcastle, Australia Southern NSW Local Health District Full time

    Clinical Nurse Specialist - Triage and Assessment Centre 💼 Nepean Blue Mountains Local Health District 📅 REQ616286 Requisition # Employment Type: Permanent / Full Time or Part Time Location: Nepean Mental Health Centre Position Classification: Clinical Nurse Specialist Grade 2 Remuneration: $58.82 - $60.75 per hour Hours Per Week: up to...

  • Support Coordinator

    2 days ago

    Newcastle, Australia Connection Disabilty Services Full time

    **About Us**: Connection Disability Services is an Australian Organisation providing services to people with disability and their families across NSW. Our work is constantly informed by the lived experience of people with disability, their family and support staff. We have a strong commitment to quality and achieving meaningful outcomes in people's lives as...

  • Coordinator of Supports

    1 week ago

    Newcastle, Australia Elite SC Full time

    **Key Responsibilities**: - **Assessing Needs and Goals**: Collaborate with participants to identify their unique needs and aspirations, ensuring customised support. - **Developing Support Plans**: Create comprehensive support plans in partnership with participants, outlining necessary services and strategies for goal achievement. - **Coordinating Services...

  • Cottage Coordinator

    6 days ago

    Newcastle, New South Wales, Australia Novacare Community Services Ltd Full time $60,000 - $90,000 per year

    The NovaCare DifferenceNovaCare is a Hunter based, not for profit organisation that has been recognised as a leader in excellence in aged and community services in NSW. NovaCare supports carers with much needed respite services.Alisa Craig Cottage offers a true home away from home experience with a small team approach that is unique in the Hunter. It...

  • Customer Service Coordinator

    2 weeks ago

    Newcastle, Australia Bradnam's Windows and Doors Full time

    Due to a significant growth strategy across the NSW Region, **Bradnam’s Windows and Doors** have an opening for a Customer Service Coordinator to join our inclusive team at our **Newcastle** Branch. As a new member of the Bradnam’s team, you will be joining a large team of customer service and sales professionals who will equip you with all the tools and...

  • ▷ Immediate Start! Casework Coordinator

    2 weeks ago

    Newcastle, Australia MacKillop Family Services Pty Full time

    About the role The Casework Coordinator is responsible for coordinating MacKillop’s casework services in Clarence Coffs to children and young people in Intensive Therapeutic Care, Foster Care and Kinship Care, their families and care teams. This includes leading a team of caseworkers. The Casework Coordinator ensures the program delivers high quality...

  • Procurement Coordinator

    7 days ago

    Newcastle, Australia Chartered Institute of Procurement and Supply (CIPS) Full time

    Overview Procurement Coordinator – Job no: 493863. Work type: Permanent (Full time or part time). Location: Sydney. Categories: Administration / Support Service. Current opportunities - Full-time, permanent opportunity based in Wahroonga, NSW - Entry level role in a supportive and experienced team - Grow your procurement career at NSW's largest...

  • Production Coordinator

    5 hours ago

    Newcastle, New South Wales, Australia UGL - Services - Transport Manufacturing and Maintenance Full time $60,000 - $90,000 per year

    Shape the future of rail transportOpportunities for career growth & developmentA collaborative and innovative work environmentWe are seeking a dedicated and detail-oriented Production Coordinator to join our high performing team, located in Broadmeadow.  The ideal candidate will play a crucial role in ensuring the smooth operation of our production...

  • Production Coordinator

    5 hours ago

    Newcastle, New South Wales, Australia UGL Full time $60,000 - $90,000 per year

    Shape the future of rail transportOpportunities for career growth & developmentA collaborative and innovative work environmentWe are seeking a dedicated and detail-orientedProduction Coordinatorto join our high performing team, located in Broadmeadow. The ideal candidate will play a crucial role in ensuring the smooth operation of our production processes,...

  • Bone Marrow Transplant Coordinator

    1 week ago

    Newcastle, Australia Calvary Full time

    538611 - Bone Marrow Transplant Coordinator Haematology Department Calvary Mater Newcastle Permanent Full-Time Permanent Full-Time **Salary Classification**: Clinical Nurse Consultant Grade 2 Year 1-2 **Remuneration**: $66.51 to $67.83 per hour + superannuation + annual leave loading + salary packaging options. About the role The Bone Marrow Transplant...