Account Manager

**Account Manager - Assistant**

Due to an internal promotion, an opportunity has become available for a highly motivated, customer focused and detail-oriented individual to join our Shared Services (Auto/Boats/Caravans) team. In this role you will be responsible for providing support to State Account Managers and filling in for Account Managers nationally as needed. Our team of Account Managers support Business Development Managers and manage and support vendors in the disposal of their assets. Reporting to Nicole Adams (Shared Services Manager - Major Accounts & Emerging Categories) and working as part of a friendly and collaborative team, you’ll be working in a high-energy, motivated, fast-paced environment.

**In this role you will be responsible for**:

- Managing a variety of projects and tasks to support the team nationally.
- Whilst in a support Account Manager role - efficiently managing the day-to-day requests and requirements of the vendor’s account, including payments.
- Overseeing the vendors stock through the various sales channels, including quality control of presentation onsite/online.
- Building and maintaining strong working relationships with vendors and stakeholders.
- Working extensively within AMS and the Grays website.
- Providing excellent internal and external stakeholder service and communication.
- Contributing to a positive and productive team culture.

**We’re looking for someone who has**:

- A strong customer and relationship focus.
- The ability to manage tasks, priorities and time effectively to meet expectations and deadlines.
- Excellent written and verbal communication skills.
- Exceptional attention to detail.
- Proficiency in Microsoft Word, Excel and Outlook.
- Previous experience in a similar role (preferred, but not essential).
- A proactive, adaptable, positive team attitude, including a willingness to jump in and assist others as needed.

**What’s in it for you?**
- A positive, friendly team environment.
- An opportunity to work for a dynamic and growing Australian company.
- Employee discounts and perks, such as monthly vouchers to spend at Grays and regular BBQ breakfasts with the team.
- Generous paid parental leave for both primary and secondary carers.
- Free onsite parking at our Pinkenba site.
- Grays is committed to supporting flexibility for all employees, whether they work behind a desk or in our warehouses and yards. Our Flex at Grays flexibility guidelines help our people to get the balance right for your individual circumstances in the context of your role and team. At Grays, our starting position with flexible work requests is “how can we”. Ask us about flexibility at Grays in your interview. Please note that this role is a combination of work from home and in the office.

**About Grays**

Grays is an Australian online retail and auction company, offering a huge range of consumer, industrial and commercial goods, direct from manufacturers and distributors. We offer our customers great value and convenience and our vendors an efficient alternative sales channel.

We employ team members throughout Australia in our network of warehouses, distribution centres and offices.
- Please note, all successful applicants will undergo background checks including an Australian Criminal History Check, right to work and bankruptcy. Only short-listed applicants for this role will be contacted._

Schedule:

- Monday to Friday

Application Question(s):

- What's your expected annual base salary?
- How much notice are you required to give your current employer?

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person