Support Coordinator
1 week ago
Empowered Community Health & Wellbeing (ECHW) is more than a service—we are a movement for empowerment. We guide individuals with disabilities and mental health challenges towards independence, self-advocacy, and an improved quality of life. We are seeking a Support Coordinator to join our passionate team and help clients navigate the NDIS system with confidence and clarity. About the Role: As a Support Coordinator, you will be the trusted guide for NDIS participants, helping them maximise their funding, access the right services, and build the skills needed to thrive. You’ll work alongside a team of experienced developmental educators, counsellors, and mentors to provide holistic, person-centred support. Your Responsibilities: - Help participants understand and implement their NDIS plan to achieve their goals. - Break down barriers to accessing services, ensuring clients receive the right support. - Build strong relationships with clients, families, and service providers. - Assist with referrals, service agreements, and progress monitoring. - Advocate for client rights, independence, and self-advocacy. - Ensure compliance with NDIS guidelines and ECHW values. What We’re Looking For: - Passionate about making a difference in the lives of people with disabilities. - Strong understanding of the NDIS and its processes. - Excellent problem-solving and communication skills. - Ability to work independently and collaboratively. - Experience in support coordination, case management, or allied health preferred. - Lived experience in disability or mental health is highly valued. Hours & Salary: - Flexible working arrangements - full-time or part-time available. - Competitive salary based on the SCHADS Award. - Opportunities for professional growth and training. Requirements of the Role: - **Relevant Qualification** - Bachelor’s degree or diploma in Social Work, Psychology, Disability Studies, Community Services, or a related field. - Strong knowledge of the NDIS and disability support sector. - Minimum 2+ years’ experience in support coordination, case management, or allied health. - Experience working with individuals with disabilities or mental health challenges. - Ability to navigate complex systems and assist clients in accessing the right services. - Strong problem-solving and decision-making skills. - Excellent written and verbal communication skills. - Ability to work independently and within a team. - Strong relationship-building and stakeholder engagement skills. - Commitment to empowering clients towards independence and self-advocacy. - High level of organisational and time management skills. - Understanding of compliance and regulatory requirements. - Current Working with Children Check, NDIS Worker Screening Check, and National Police Check. - Valid driver’s licence and access to a reliable vehicle. How to Apply: - Submit your résumé and a brief cover letter sharing why this role speaks to you. - Selected applicants will be invited to a "test drive" interview, where you’ll complete a short task related to support coordination. Let’s work together to create a world where everyone can thrive, not just survive. **Job Types**: Full-time, Part-time, Casual Pay: $35.50 - $43.50 per hour Expected hours: 10 - 38 per week **Benefits**: - Employee mentoring program - Professional development assistance - Work from home Schedule: - Fixed shift - Rotating roster Supplementary Pay: - Performance bonus Work Authorisation: - Australia (required) Work Location: In person
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