Disability Support Worker

6 days ago

Mawson Lakes, Australia National Disability & Community Services Full time

National Disability and Community Services (NDCS) is seeking a compassionate and experienced Disability Support Worker to join our team. In this role, you will provide support and assistance to clients with disabilities, as well as those facing age-related challenges and mental health issues, within a community setting.

**Responsibilities**
- Provide emotional support and counselling to clients with mental health issues.
- Assist clients with daily living activities, including personal hygiene, meal preparation, and medication management.
- Monitor and document clients' progress, reporting significant changes to healthcare professionals.
- Coordinate with the healthcare team to ensure comprehensive client care.
- Advocate for clients' rights and ensure access to necessary resources.
- Maintain confidentiality and adhere to ethical and legal standards.

**Qualifications and Requirements**
- Certificate III in Individual Support, Mental Health, Aged Care, Community Services, or Disability Work (or higher).
- First Aid and CPR Certificate
- Manual Handling Certificate
- Working With Children Check
- NDIS Worker Check
- Completion of NDIS modules (Orientation, New Worker Induction, Supporting Effective Communications, Supporting Safe and Enjoyable Meals).
- Valid driver's license with vehicle registration and insurance
- Infection Control Certificate
- Medication Certificates
- Diabetes Certificate.

**Competencies and Experience**
- Minimum of 1 to 3 months in a similar role, preferably supporting individuals with disabilities.
- Proficient written, verbal, and interpersonal communication skills.
- Ability to work independently and collaboratively in a multidisciplinary team.
- Strong organizational skills and ability to prioritize caseload.
- Commitment to professional development, quality improvement, and evidence-based practice.
- Previous support work experience in Disability is desirable.
- Reliability, flexibility, and a positive attitude.
- Problem-solving skills and creative thinking.
- Competent in using smartphones and relevant apps.
- Availability for mandatory training and flexible shifts, including evenings and weekends.

**Required Qualities**
- Professional approach and ability to work under pressure.
- Strong organizational and time management skills.
- Excellent attention to detail.

**Skills**
- **Participant Service Focused**: Committed to exceptional service across all communication channels.
- **Communication**: Ability to adapt communication style to suit different audiences.
- **Attention to Detail**: Strong written skills and meticulous attention to detail.
- **Teamwork**: Willingness to support and collaborate with team members.
- **Time Management/Organization**: Efficiently accomplish objectives within deadlines and manage administrative duties effectively.

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