Support Officer

6 days ago

Brisbane, Australia Queensland Government Full time

**You will work as part of the Commission's frontline client service providers and broader complaints handling team with key responsibilities that require the ability to:

- provide high level interpersonal and communication skills to identify and manage client needs by the use of effective questioning and communicating effectively with and managing the expectations and demands of a wide range of internal and external clients ranging from senior members of the legal profession, through to legal firm clients and other members of the public who may have a limited understanding of the legal system and processes
- provide administrative support to the Commission which includes mail management, data entry as well as ordering and maintaining office supplies
- provide records management support which will include creating files, filing documents, scanning, photocopying, and archiving of records
- provide support to the Commission's functions and procedures which includes updating the Commission's website, document templates, fact sheets and regulatory guidelines, and where able, assisting with graphic design and technology-based updates of such media
- undertake other duties as directed by the Commissioner or senior staff from time to time
- Always maintain confidentiality and professionalism.

Applications to remain current for 12 months.

Job Ad Reference: QLD/649924/25

Closing Date: Friday, 1st August 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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