Service Delivery Consultant

2 days ago

Surrey Hills, Australia ONCALL Group Australia Full time

2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127
Full time

ONCALL Group Australia Pty Ltd is a quality certified, NDIS and Child, Youth & Family registered service provider and recognised industry leader in the Disability and Community Services Sector.

We take pride in employing people who share our commitment and passion for putting the client the centre of every decision we make and delivering quality services at all times.

This is an exciting opportunity for you to become a key member of ONCALL’s dynamic In-Home Services team.

Reporting to the General Manager In Home Services, you will be a key driver in the provision of flexible and tailored supports to people with disabilities. Your ability to engage with clients and their families, developing strong working relationships is paramount in this role.

**Key responsibilities will include**:
Providing person centred services that enrich the lives of people living with disabilities.
Engaging clients by understanding their needs and ensuring their profiles are maintained in ONCALL’s database.
Actively engage with NDIS participants/families, ensuring that all key stakeholders have a clear understanding of their individual funding
Developing and maintaining professional relationships with NDIS participants/families, staff and other key internal and external stakeholders
Liaising with NDIA, NDIS Quality and Safeguards Commission, and other key stakeholders as required.

**Our Successful Applicant will ideally have**:
Have strong interpersonal skills, enabling effective communication with our NDIS participants and their families.
Focus, prioritise and work effectively within a fast-paced environment.
Knowledge and understanding of NDIS Plans and service agreements.
Experience liaising with internal/external stakeholders such as Support Coordinators, parents, Psychologists etc.

All applicants must be willing to obtain the relevant mandatory screening clearances, hold relevant industry standard certificates and qualifications.

This is your chance to get involved and join one of Australia's fastest growing sectors APPLY NOW if interested or please contact Marcus Goodwin, Recruitment Team Leader for more information on 1300 962 468.

ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

  • ICT Manager/ICT Services Leader

    2 days ago

    Surrey Hills, Victoria, Australia RTG Reflex Technology Group Full time $120,000 - $180,000 per year

    IT & TelecommsManagementTAS OtherPermanent / Full Time8/9/2025Build a close-knit and high-performing teamJoin an organisation to make a difference in the future of educationContinuously learn and grow your tech skills and experienceJoin Our Dynamic Team as an ICT Manager (Onsite) Are you ready to be part of a passionate team where we collaborate with our...

  • Allocations Consultant

    2 days ago

    Surrey Hills, Australia ONCALL Group Australia Full time

    2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127- Full time**About ONCALL**: ONCALL is a recognised leader in the Disability and Child, Youth & Family sectors. We specialise in providing workforce solutions to these sectors, through the recruitment and placement of specialist staff. At ONCALL we are proud of what we do, and strive both to support...

  • Junior Interior Designer

    11 hours ago

    Surrey Hills, Australia ZBOM HOMES PTY LTD Full time

    We’re searching for a highly motivated person to become part of team! You’ll work with all members across our design, operations and construction teams. Responsibilities will include liaising with new and existing clients, providing assistance and support to the designers, liaising with trades, suppliers, consultants and the media. There will be a...

  • General Manager

    7 days ago

    Surrey Hills, Australia ONCALL Group Australia Full time

    2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127 Full time ONCALL Group Australia is a leading provider in Disability and Community Support Services. Our vision is to be nationally recognised as the leading integrated community service provider, empowering people to live their best lives. The General Manager - In Home Services is a newly designed...

  • Customer Service Officer

    7 days ago

    Surrey Hills, Australia ONCALL Group Australia Full time

    2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127 Full time Our mission is to Delivery Peace of Mind, improving lives in an inclusive, connected way. We stand for human rights, a Zero Tolerance approach to harm, abuse and neglect, child safety and promoting independence. We attract and retain the best people because each person we support deserves...

  • In-home Service Manager

    4 days ago

    Surrey Hills, Australia ONCALL Group VIC Full time

    **Lead with Purpose. Deliver with Impact.** **Be the Difference as Our In-Home Services Manager - Victoria** **Are you a dynamic, purpose-driven leader with a passion for empowering others? At ONCALL Group Australia, we're more than a service provider — we're a values-led organisation where people, purpose, and performance come together to create real...

  • Hybrid Senior Property Manager

    3 hours ago

    Surrey Hills, Victoria, Australia Metro Property Management Full time $90,000 - $120,000 per year

    We're hiring: Hybrid Senior Property Manager & Consulting SupportLooking for a role with variety beyond traditional property management? This is a unique opportunity to work across bothportfolio managementandindustry consultingalongside Leah Calnan.About the RoleThis full-time role is split between two exciting areas:Property Management (3 days per...

  • Train Service Delivery Operational Improvement Officer

    1 week ago

    Bowen Hills, Australia Queensland Rail Full time

    **Req. Id**:9104 **Date**:14 Jan 2025 **Location**:Bowen Hills, QLD, AU, 4006 **Company**:Queensland Rail We have a fixed term opportunity until June 2025 for a **Train Service Delivery Improvement Officer**, based at our Bowen Hills office and reports to the Senior Manager Train Service Delivery. In this crucial role, you will work as a member of the...

  • Consultant

    10 hours ago

    Surry Hills, Australia Disrupt Experience Full time

    **About Us** At Disrupt Experience, our purpose is to create innovative customer experiences, integrating the physical and digital journeys. We are a small but fast-growing successful start-up (now in our 7th year) servicing a range of ASX Top 100 clients. With the imminent launch of several new products and recent expansion into the US market, this is an...

  • Intake and Agreements Manager

    10 hours ago

    Surrey Hills, Australia ONCALL Group Australia Full time

    2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127 Full time ONCALL Group Australia is a leading service provider in the Disability, and Child, Youth and Family sectors. We are people focused, driven by strong values, and work to deliver excellence in client focused support. Reporting to the Chief Operating Officer Victoria, the Intake and...