In-home Service Manager

4 days ago

Surrey Hills, Australia ONCALL Group VIC Full time

**Lead with Purpose. Deliver with Impact.**

**Be the Difference as Our In-Home Services Manager - Victoria**

**Are you a dynamic, purpose-driven leader with a passion for empowering others? At ONCALL Group Australia, we're more than a service provider — we're a values-led organisation where people, purpose, and performance come together to create real change.**

**We're seeking an exceptional In-Home Services Manager to lead our Victorian team in delivering innovative, high-quality disability support. In this strategic leadership role, you’ll work closely with our National Executive Team to shape the future of in-home care — championing client experience, driving operational excellence, and leading a team committed to making a lasting impact in people’s lives.**

**Make an Impact by**:

- Building a client experience to ensure satisfaction, well-being, and lasting relationships.
- Leading a dynamic, high-performing team supporting our clients living in the community.
- Build a transparent, accountable, and supportive team culture.
- Strengthening partnerships with funding bodies to deliver exceptional outcomes.
- Growing ONCALL’ s presence through strategic community engagement and business development.
- Enhancing service delivery through efficient scheduling and personalised support matching.
- Collaborating with clinicians to implement person-centred, best-practice care plans.
- Mentoring and coaching your team to unlock their full potential.

**What You Bring**
- A qualification (or equivalent experience) in Nursing, Allied Health, Community or Disability Services.
- Proven leadership in a NDIS-focused environment, with a deep understanding of client-centred care.
- An energetic, driven approach with a passion for growth and excellence.
- Outstanding communication, negotiation, and stakeholder management skills.
- A calm, solutions-focused mindset with excellent organisational abilities.

**Why Join ONCALL?**
- ** Real impact**: Transform lives through innovative accommodation solutions.
- ** Passionate people**: Be surrounded by a team driven by purpose and heart.
- ** Career growth**: Join a dynamic organization with huge opportunities for leadership and development.

**Ready to Lead with Purpose?**

If you’re a bold, compassionate leader ready to drive transformation and champion lives of dignity and inclusion — we want to hear from you.

ONCALL is a Child Safe organisation, committed to Zero Tolerance to Abuse in care. We take seriously our responsibility to ensure the safety and wellbeing of all vulnerable children, young people and adults living with disabilities that we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

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