Credit Insights Analyst
7 days ago
As the needs of our customers change, so do we.
At AGL, we believe progress is powered by our people.
If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.
Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.
That’s what we call progress. To achieve it, we’re bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too
About the Role
- 18 month fixed term contract in our Credit Collections team
- Can be based in Melbourne or Adelaide
In this role you will be an integral addition in the Complex Collections team - responsible for managing & optimising high value & highly aged debt collections across AGL’s most indebted residential customers. The team ultimately aims to identify opportunities to resolve customer indebtedness upstream and improve customer engagement in the collections lifecycle.
The insights analyst will be providing intelligence to identify opportunities to enhance the collections experience through designing, tracking, reporting and monitoring outcomes and root cause themes from the team.
Main key accountabilities of this role
What you’ll be doing:
- Creation, management & support of ETL of data reporting assets / data pipelines for the complex collections team, including into workflow management tools
- Management and development of data governance framework for all reporting assets
- Elevate the use of analytics to enhance and optimise our collections capability to maximise debt coverage and collections outcomes
- Coach and collaborate with analysts and specialists to drive measurable collection outcomes via analytical and statistical capabilities
- Optimise & automate analytics processes, including Data extraction, transformation and delivery for the purposes of generating repeatable intelligence to monitor initiative outcomes
- Work with key stakeholders to define, prioritise and deliver effective analytics over the team's core functional responsibility areas.
About You
What you’ll bring to the table:
- Experience in data extraction, transformation and formatting skills (from SQL based databases/platforms e.g. MS SQL Server, SAP HANA)
- Experience in data/analytics tools such as SQL, Python, R Studio or equivalent
- Demonstrated experience in analytical roles providing insight and implementing business outcomes based on recommendations
- Demonstrated ability of utilising data and analytics to deliver measurable cashflow protection or revenue generation for a large customer facing organisation
- Expertise in using extremely large, complex data sets to draw conclusions and effectively communicate findings with technical & non-technical teams, including senior stakeholders
- Expertise in visualization tools such as Microsoft Power BI or equivalent
- A strong understanding of credit management principles would be advantageous
- Tertiary qualification in Business / IT / Commerce /Engineering would be advantageous
COVID-19 Vaccination Policy
Inclusion at AGL
AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences. We also recognise that some applicants may not wish to disclose, and we respect their decision. To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:
Job Family Group:
Credit
-
Credit Insights Analyst
7 days ago
Melbourne, Australia Sharp & Carter Full timeHybrid working model | Melbourne CBD - Competitive salary + generous bonus + benefits - Leading Energy Retail organisation **Overview**: Our client is a leading Energy Retail organisation. This person will help produce valuable insights into the full life cycle of customer payment plans: from customers who are currently on plans to customers who have...
-
Credit Analyst
1 week ago
Melbourne, Australia WEX, Inc. Full timeCredit Analyst **Ready to Make Your Mark?** **About Us** At WEX, we believe that diversity fuels innovation and that the best ideas come from teams that are dynamic, diverse, and inclusive. We are committed to creating a workplace where every individual feels empowered to share their unique perspectives, driving us toward greater performance and...
-
Credit Insights Analyst
2 weeks ago
Melbourne City Centre, Australia Sharp & Carter Full timeHybrid working model | Melbourne CBD - Competitive salary + generous bonus + benefits - Leading Energy Retail organisation **Overview**: Our client is a leading Energy Retail organisation. This person will help produce valuable insights into the full life cycle of customer payment plans: from customers who are currently on plans to customers who have...
-
Credit Analyst
2 weeks ago
Melbourne, Australia Australian Unity Full time**About us** Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community. As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our...
-
Credit Risk Analyst Fintech
7 days ago
Melbourne, Australia Robert Half Full timeGreat opportunity to take your career in Commercial Credit to the next level with an award winning global fintech. Credit Risk Analyst Fast growing global fintech business Vibrant and collaborative office culture Melbourne CBD | Global FinTech **The Company** Founded only 10 years ago, this fast-growing fintech business already has over 25,000 clients...
-
Credit Analyst
3 days ago
Melbourne, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: Aust - VIC Metro - **Brilliant opportunity to kick-start your career in Credit Risk**: - **Play a crucial role in customer experience at NAB**: - **Fast-paced role with opportunities for growth** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more...
-
Credit Analyst
4 days ago
Melbourne, Victoria, Australia Craft Financial Full time $90,000 per yearJoin a brokerage that does things differentlyPosition: Experienced Credit Analyst / Para Broker.Salary: $90K FTE + Super (pro rata for part-time hours).Employment Type: Part-Time (30 hours per week).Location: Fully Remote (Australia based).About UsCraft Financial is a fast paced Melbourne brokerage specialising in property investors and self employed...
-
Credit Analyst
6 days ago
Melbourne, Victoria, Australia Zoomlion Australia & New Zealand Full time $60,000 - $120,000 per yearCredit Analyst (Mandarin Speaking)Location:Melbourne, VictoriaEmployment Type:Full-Time, OnsiteAbout Zoomlion Australia & New ZealandZoomlion is aglobal Original Equipment Manufacturer (OEM)and one of the world's leading providers of construction, agricultural, and industrial machinery. Operating in over 140 countries, Zoomlion delivers cutting-edge...
-
Credit Analyst
6 days ago
Melbourne, Victoria, Australia Foundry Talent Partners Full time $80,000 - $120,000 per yearCredit Analyst – Corporate LendingWe're representing a leading financial services organisation with a strong track record in originating, structuring, and executing complex corporate and commercial lending transactions. With an active deal pipeline and a collaborative, high-performing team, the group is seeking a Credit Analyst to support the execution of...
-
Quant Analyst
22 hours ago
Melbourne, Australia FourQuarters Full timeOpportunity to partner with senior leadership team to influence decision-making - Excellent SQL and Power BI skills essential - Must have extensive experience in the credit risk space Quant Analyst required to join a leading financial services firm to build and implement credit risk models in order to predict losses. **Responsibilities**: - working with...
