Customer Service Consultant

2 weeks ago

Kingswood, Australia Momentum Consulting Group Full time

**About us**

Our client is looking for a Student Sales Advisor who is responsible for ensuring the right students enrol in the right courses at the right time by delivering advice, information, and assistance to prospective students across multiple channels to support growth in conversion, enrolment, and completion rates.
- **Pay rate to the contractor: $40 per hour + Super**:

- **Hours: 7 hours per day, 35 hours per week**:

- **6-month contract with possible extension**:

- **Location: Kingswood**:

- **Working with Children's Check and Police check required**:

- **Start: ASAP**

**About the role**
- Responsible for the achievement of sales contact, enrolment, and conversion targets.
- Handle variable volumes (including peak periods) of inbound inquiries and assist with the provision of course information to prospective customers and across multiple channels.
- Participate in outbound or inbound, targeted sales campaigns.
- Follow up with prospective students and liaise with customer service representatives and admissions as required to ensure prospective students' needs are being met.
- Perform administration and sales-related activities including updating and maintaining records and databases to support customer relationships and to ensure compliance with systems, processes, and policies.
- Actively participate in continual improvement activities relating to student sales to achieve quality assurance standards and customer service excellence.
- Actively contribute to achieving and supporting an engaging and inclusive campus/cluster and Branch culture,
- Reflect the client's values in the way you work and abide by policies and procedures to ensure a safe, healthy, and inclusive work environment.
- Place the customer at the centre of all decision-making.
- Work with the Line Manager to develop meaningful performance development and review plans.

**Essential requirements**
- Certificate IV in relevant discipline or equivalent skills, knowledge, and experience.
- Experience providing advice, information, and assistance to customers across multiple channels in a sales contact centre environment or similar, to achieve high levels of customer service.
- Demonstrated ability to perform a range of administration and sales-related support activities including the use of contact centre-related technology, systems, and processes to support data and customer relationship management.
- Demonstrated capability to listen, interpret, and convey product-related information in a clear, accurate, and appropriate manner, responsive to customer needs in a high-volume work environment.
- Willingness and ability to travel to nearby learning locations if required, as per conditions contained within the employee's Enterprise Agreement.

**How to Apply**

If this sounds like an opportunity you would be interested in, make sure to **APPLY** today.

Momentum is extremely passionate about providing equal employment opportunities for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply

  • Social Worker

    17 hours ago

    Kingswood, Australia IPAR Full time

    **Company Description**: - Make real impact and achieve outcomes through optimising work and life for - **all** people. Our multidisciplinary allied health team work collaboratively and holistically to deliver a range of occupational rehabilitation services. Support thousands of people living with illness, disability, or injury live life to their fullest...

  • Social Worker

    17 hours ago

    Kingswood, Australia IPAR Full time

    Company Description Make real impact and achieve outcomes through optimising work and life for **all** people. Our multidisciplinary allied health team work collaboratively and holistically to deliver a range of occupational rehabilitation services. Support thousands of people living with illness, disability, or injury live life to their fullest potential....

  • Clinical Nurse Consultant

    2 weeks ago

    Kingswood, Australia Nepean Blue Mountains Local Health District Full time $80,000 - $120,000 per year

    Employment Type: Temporary Part Time (Up to 30/06/2026)Position Classification: Clinical Nurse Consultant Grade 2Location: Nepean HospitalRemuneration: $ $67.83 per hourHours Per Week: 30.5Requisition ID: REQ601398Applications Close: 14/09/2025With CORE Values of Collaboration, Openness, Respect and Empowerment,working with us will ensure your professional...

  • ICT Computer Services Team Leader

    2 weeks ago

    Kingswood, Australia NSW Health Full time $90,000 - $120,000 per year

    About UsDemonstrated ability to identify, foster and maintain effective relationships with stakeholders and a proven ability to motivate others, cultivate a positive team culture and achieve strategic objectives and KPI's. Strong analytical mindset and skills with the capacity to interpret issues and display trend analysis skillsets to identify and...

  • Clinical Nurse Consultant Grade 2

    2 weeks ago

    Kingswood, Australia NSW Health Full time $90,000 - $120,000 per year

    About Us A registered nurse who has at least 5 years full time equivalent post registration experience, with at least 3 years full time equivalent experience in the specialty field. In addition who has a post graduate qualification in the specialist nursing field or such other qualifications or experience deemed appropriate by the LHD. Demonstrated...

  • Customer Support Agent

    6 days ago

    Kingswood, Australia Meliora Marketing Full time

    **Customer Support** **Job Description**: As a customer support team member you will be assisting our customers with technical problems when using our brand. You will love to interact with our customers and be excited to help. Your responsibilities include resolving customer queries, recommending solutions and guiding players through functionalities. To be...

  • Food Service Assistant

    4 days ago

    Kingswood, Australia Regis Aged Care Full time

    Great opportunity to contribute to the aged care sector - Multiple part time roles - Location - Kingswood, South Australia **About the role -** We are looking for food service assistants to join our team at Kingswood, SA. Roleholders will contribute to implementing, monitoring and evaluating the food safety program as well as providing quality food and...

  • Clinical Nurse Consultant

    2 days ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District Full time $120,000 - $150,000 per year

    Employment Type: Permanent Full TimeLocation: Nepean HospitalPosition Classification: Clinical Nurse Consultant Grade 2Remuneration: $131, $134,500.69 per annumHours Per Week: 38Requisition ID: REQ610821Application Close: 21/10/2025With CORE Values of Collaboration, Openness, Respect and Empowermentworking with us will ensure your professional life is...

  • Clinical Nurse Consultant

    2 days ago

    Kingswood Park, New South Wales, Australia Nepean Blue Mountains Local Health District (NBMLHD) Full time $83,000 - $173,000 per year

    Employment Type:Temporary Part Time (Up to 30/06/2026)Position Classification:Clinical Nurse Consultant Grade 2Location:Nepean HospitalRemuneration:$ $67.83 per hourHours Per Week:30.5Requisition ID:REQ601398Applications Close:02/10/2025WithCOREValues ofCollaboration,Openness,Respect andEmpowerment,working with us will ensure your professional life is...

  • Medical Receptionist

    4 days ago

    Kingswood, Australia Nepean Lung and Sleep Full time

    The main roles and responsibilities include: - Providing a high level of customer service, support and assistance to our patients - Greeting patients in a courteous and professional manner - Accept patient payments and perform billings including but not limited to Medicare and DVA - Scheduling appointments, sleep studies and other tests performed within the...