Change Analyst

7 days ago

Melbourne, Australia NCS Australia Full time

**Company Description** About us**:
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

We are seeking a Change Analyst to support the delivery of key technology and cybersecurity initiatives across multiple departments. This role will ensure that employees and stakeholders are engaged, supported, and ready to adopt new tools, processes, and ways of working.
- Conduct change impact assessments and document findings across business units.
- Analyse stakeholders and support the design of effective engagement approaches.
- Contribute to change planning, risk assessments, and readiness activities.
- Identify potential risks and resistance points, recommending strategies to address them.
- Assist with the creation of training, communications, and support materials.
- Monitor and report on adoption progress, providing insights to leadership.

**Qualifications**
- Demonstrated experience as a Change Analyst or similar role on technology-driven projects.
- Knowledge of change management frameworks and tools (e.g. Prosci, ADKAR).
- Strong analytical skills with the ability to assess impacts and dependencies.
- Excellent communication and stakeholder engagement skills.
- Previous experience working in government or large enterprise environments is desirable.
- Background in information security or mobile technology projects will be highly regarded.

**Additional Information**

**Why join us**:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

**Agencies**:
**Work rights and background checks**:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

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