Resource Coordinator

**Resource Coordinator - Osborne Park**

**The opportunity**

We have a great opportunity for a Resource Coordinator to join our WA Health Service Resource team full time on a Three day per fortnight basis, this role will suit you if you also have the flexibility to work some weekends and public holidays.

This role will be based at our Silverchain Osborne Park and will include an element of working from home. Whilst reporting directly to the Resource Coordinator Team Leader, you will liaise with the resource team to schedule and roster nursing care services to clients ensuring quality services are provided within the required timeframes.

To enjoy this role, you will thrive in a high-pressure and fast-moving environment

**Key responsibilities**

In this role, you will be responsible for efficient rostering of our nursing care providers to ensure continuous high-quality nursing service reaches all our valued clients. Reporting directly to the Resource Coordinator Team Leader, you will maintain open lines of communication with your immediate team and stakeholders to stay up to date on resource allocation and how it impacts service delivery.

**Key responsibilities**
- Schedule and roster direct care providers and balance rosters to ensure quality service provision to clients.
- Analyse provider availability and rounds allocated to ensure most efficient use of resources.
- Monitor, manage and action notifications received from providers.
- Maintain the integrity of data within management systems to ensure accurate rostering and to achieve contractual and accreditation compliance.
- Process planned and unplanned leave including holiday period leave.
- Provide administration support to the Line Manager and team as delegated.
- Support and implement continuous improvement of business processes.
- Compiling reports

**About you**
- Previous experience in a rostering/scheduling position is a must
- Flexible to work varied roster within operating hours and willingness to travel other offices in Perth metro region
- Excellent communication (written, verbal & listening) and interpersonal skills
- Ability to autonomously manage time and organise workload
- An empathetic approach to dealing with the sensitivities of clients and providers scheduling issues

**Benefits**
- Competitive hourly rate+ super+ the ability to packaging of up to **$18,550**:

- Extensive orientation and on-the-job training
- Comprehensive health and wellbeing resources and support (including 4 annual mental health service sessions for you and your family)
- Exclusive fitness and health insurance discounts (12% discount with HBF)
- Paid parental leave of 12 weeks
- Leave loading payment
- Subsidised gym membership with participating gym partners

**Based on Silver Chain Group Policy and State Government Directions, you will be required to provide evidence of your COVID-19 vaccinations, including booster requirements, or evidence of a medical exemption, to be considered for employment with Silver Chain.**

**About Silver Chain Group**

At Silver Chain Group, we are proud members of the Diversity Council of Australia and our greatest strength is our people. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians. With a proud history of more than 125 years, Silver Chain Group is an employer of choice and the leading provider of high-quality health and aged care in the homes and communities of more than 65,000 Western Australians every year.

Join our team of more than 4,450 staff, caring for more than 105,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.