General Manager

1 week ago


Melbourne, Australia TLC Health Care Full time

Take the Lead in Excellence as General Manager at TLC Healthcare Where innovation meets compassion

General Manager - Aged Care | TLC Healthcare, Altona North (Marina)

Location: Altona North, Melbourne
Employment Type: Full-Time
Sector: Residential Aged Care

About TLC Healthcare

TLC Healthcare is a pioneer in integrated healthcare, proudly recognized as an Employer of Choice for 9 consecutive years and winner of the 2024 Global Healthy Workplaces Award for large employers. We are redefining aged care by placing it at the heart of Australia’s first fully integrated healthcare service.

Our Marina residence in Altona North is a modern, 190-bed aged care home offering a vibrant and supportive environment. With easy access to public transport and local amenities, Marina is more than just a place to live—it’s a thriving community.

Why Marina is Unique

Residents enjoy access to a wide range of onsite services, including:

- A community medical centre
- Allied health services: hydrotherapy pool, gym, physiotherapy, dietetics, podiatry
- A resident’s sports bar and café
- A virtual reality cinema

Your Role as General Manager

We are seeking an experienced and passionate leader with a clinical background to oversee the operations of Marina. Reporting to the Regional Operations Manager, you will lead a dedicated team to deliver exceptional care and drive continuous improvement.

Key Responsibilities
- Lead and inspire a high-performing team
- Ensure excellence in clinical and non-clinical care
- Manage admissions, occupancy targets, and funding models (including AN-ACC)
- Oversee financial performance and workforce optimization
- Maintain compliance with Aged Care Quality Standards
- Drive innovation and growth across the residence
- Support memory care and respite services

What We Offer
- A leadership role in a state-of-the-art facility
- Opportunities for professional development and career progression
- A collaborative and compassionate workplace culture
- The chance to make a meaningful impact in aged care

What You Bring
- 3-5 years’ experience as a Site Manager or Senior Clinical Manager.
- Strong leadership and people management skills.
- Current AHPRA registration and NDIS check (including police check).
- Up-to-date COVID-19 vaccinations (3 doses).
- Excellent, clear communication skills.
- Proof of eligibility to work in Australia.

Your Benefits
- Uniforms provided upon commencement.
- Exclusive access to TLC Employee Shopping Portal, offering wholesale discounts on everyday items.
- Comprehensive employee wellbeing initiatives and Employee Assistance Program.
- Enrollment in our ongoing leadership development program.
- Discounted health insurance, free gym membership, and novated leasing opportunities.

Ready to Lead with Heart and Vision?
- We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation._
- Our culture is based on a supportive team environment where people thrive and achieve their best professionally._
- TLC Healthcare encourage all people of different backgrounds to apply._
- As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment._
- TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised._


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