Client Support Officer, Data Support

3 days ago

Perth, Australia Chamber of Commerce and Industry of WA (CCIWA) Full time

Be part of a supportive organisation with a people-focused culture
- Administration, data entry & customer service
- Full-time or Part-Time maximum term contract based in Osborne Park

**About the Role**
We have a fantastic opportunity for an enthusiastic and driven individual to join our welcoming and growing ASA team If you are a skilled administrator who has excellent attention to detail, then this is the role for you

As a Client Support Officer, you will work to ensure that all administrative activities undertaken for clients are handled with a high degree of customer service and quality.

**Key Responsibilities**
Responsibilities include, but are not limited to;
- Receive inbound calls from clients and handle general advice queries.
- Schedule sign-up meetings for consultants and advisers.
- Complete accurate data entry across all data points.
- Maintain database information through recording, matching and checking records.
- Complete general admin duties as required.

**About You**
To be successful in this role, you will possess;
- Proven computer skills.
- A high level of administration skills with attention to detail.
- Good telephone skills.
- Good customer service skills.
- Good communication and interpersonal skills.
- Ability to work to deadlines/targets.
- Police Clearance is required

**About CCIWA**
CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 125 years. With more than 8,000 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business.

**About Apprenticeship Support Australia**

**About our Culture**
At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.

We strive to be curious, contemporary, impactful, and respectful. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role. We welcome change and diversity as it not only strengthens our values but provides innovation and contemporary thinking that is essential for us to be the peak industry body in WA.

**What we will offer you**
At CCIWA we have a range of benefits to support our employees which includes:

- Access to free and confidential counselling for employees and their immediate family
- Rest and Relaxation bonus between Christmas and New Year
- Flu Vaccinations
- Flexible work arrangements
- Health insurance discounts
- Salary Sacrificing, CCIWA has rebateable status

**How to apply**
- A cover letter (1-page max)
- An up to date CV/resume

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