Internal Sales Administrator

2 weeks ago

Croydon, Australia Stair Lock Pty Ltd Full time

**Introduction**:
With over 60 years' experience in the building industry, Stair Lock is one of Australia's largest staircase manufacturers supplying exceptional quality staircases and balustrade systems for commercial and residential projects across Australia.

**Description**:
Looking for a new opportunity or the next step in your career with the flexibility of either full time or part time hours?

STAIRLOCK are one of Australia's largest staircase companies. We make stairs well. In fact, it’s all we do. We make, supply, and install a wide range of staircases and stair parts throughout Australia. We design smart stairs that bring together form and function. Delivered swiftly, solidly made, and great value to ensure the right fit for every project.

STAIRLOCK is a family-owned business that has been in the staircase industry for over 30 years. We have state of the art machinery in our purpose-built manufacturing plant in South Australia, with sales and installation teams operating in Adelaide, Melbourne, and Sydney.

We are looking for a Sales Administration Officer to support our team in Melbourne. Reporting to the Victorian state manager your primary responsibility will be to communicate with our customers (residential builders), provide customer service, undertake data entry and be a key support for our sales team in Victoria. On the job training and support will be provided.

**Essential Job Responsibilities**:

- Supporting sales representatives from initial sale to finalising orders for production
- Maintaining a call cycle plan for quote follow up with customers
- Building and strengthening existing customer relationships through high quality customer service and regular contact with builders
- Using high level computer skills for accurate data entry and tracking sales in progress

**Skills and Experiences**:
**Value you will bring to the role**:

- Passion for providing a quality customer service experience
- Demonstrated expertise in a fast-paced work environment
- Excellent communication skills (verbal and electronic)
- Confidence to build rapport with builders and the sales team
- Ability to problem solve and work with others
- Experience in the building or building products industry desirable

A Solid, Strong and Fast Track career with STAIRLOCK offers you
- Secure, permanent employment with an Australian Quality Certified Organisation
- Healthy work-life balance with a family friendly company
- Training to advance professional development
- Productive and supportive organisational culture in a high-performance team
- Opportunity to negotiate part-time or full time hours

No Recruitment Agencies please.

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