
Customer Service Representative
6 days ago
Join Our Team Customer Service Representatives Wanted
Are you passionate about helping others during challenging times? Do you thrive in a fast-paced environment where every day brings new opportunities to make a difference? If so, we want you to join our team at [Company Name], a leading accident claim company dedicated to providing exceptional service to our clients.
Position: Customer Service Representative
Location: Alexandria
Full-time/Part-time:Part-time
What You'll Do:
- Provide compassionate and professional assistance to clients filing accident claims.
- Guide clients through the claims process, answering questions and addressing concerns.
- Collaborate with our team to ensure timely resolution and customer satisfaction.
- Maintain accurate records and documentation of client interactions.
What We're Looking For:
- Excellent communication skills, both verbal and written.
- Empathetic and patient demeanor, with a genuine desire to help others.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a dynamic work environment.
- Previous customer service experience preferred but not required.
Why Join Us:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- Supportive team environment with opportunities for growth.
- Make a meaningful impact by assisting clients during challenging times.
- Be part of a company committed to excellence and integrity in everything we do.
**Job Type**: Part-time
**Salary**: $44,601.66 - $69,396.06 per year
Expected hours: 16 per week
**Benefits**:
- Employee discount
- Profit sharing
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
**Experience**:
- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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