Service Designer

2 days ago

Canberra, Australia Modis Full time

**Hybrid Working Environment**:

- **A security clearance may be required, so an Australian Citizenship required**

Are you a talented Service Designer looking for your next amazing project? Well look no further as this might be the role that you have been searching for

Modis has received a requirement from a large federal government department for a **Service Designer** for a **12 month + extension contract.**

**Overview of the role**:
The Service Designers will work with the delivery teams, they will be responsible for taking research insights, technical constraints and the desired business outcomes as inputs and producing service blueprints that will guide the delivery teams' feature refinement and detailed design work.

The Service Designers will be highly engaged with the delivery teams, building strong relationships and being able to work collaboratively with the teams is critical.

The Service Designers will also be responsible for building strong relationships with the business stakeholders, they will play a key role influencing business stakeholders to understand the constraints and support the team's advice and designs.

**Required Skills & Experience**
- Working with data and qualitative insight, through collaboration with stakeholders, researchers, analysts, and technical staff, to design solutions and strategic propositions
- Taking a user centred, system and business perspective, understand and clearly articulate how services need to change
- Mapping the service experiences of users to define how the service(s) should be modified to deliver more effective outcomes
- Working closely with user researchers to define and communicate people's needs
- Identifying how organisations can reduce cost of delivery and improve outcomes through re-design of user experience, business processes, and better collaboration across systems
- Setting future visions for products and services that inspire people and meet needs
- Tertiary qualifications in Design, Interaction Design, Human Centred Design or similar will be an advantage

**Joining Modis as a Consultant**
- Weekly Pay
- No payrolling processing fees
- Upskilling opportunities and training discounts
- Consultant gatherings events
- MODIS SME meet ups/information sessions
- EAP Support Program
- Dedicated Account Management Support Team

**About Us**

Modis delivers cross-industry IT and digital engineering expertise to accelerate innovation and digital transformation. By combining a unique service offering of Tech Consulting, Tech Talent Services and Tech Academy solutions Modis enables businesses to progress, scale and perform. Modis has a global footprint with 30,000+ consultants in over 20 countries focused on Cognitive Technologies,

Digital Transformation, Cloud & Infrastructure, Smart Ecosystem, and Industry 4.0 across the key sectors of Automotive & Transportation, Environmental & Energy, Software, Internet & Communication, Financial Services and Industrial Manufacturing.

**Privacy

  • Service Designer

    1 week ago

    Canberra, Australia DXC Technology Full time

    DXC Consulting’s Business Transformation team play a critical role in enabling our clients to transform their digital landscape. Through a human-centric approach, our team partner with major corporate and government clients to co-create, implement and embed innovative and effective strategies and organisational change designed to bring their vision and...

  • Service Designer

    2 weeks ago

    Canberra, Australia HAYS Full time

    Join a Large Fed Gov Department in a centrally located office | Long-term contract | Baseline required **Your new company** As an experienced Service Designer, you will join a large Federal Government Department that is undergoing significant transformation. Working out of a centrally located office, you will join a multidisciplinary team and work...

  • Service Designer

    2 days ago

    Canberra, Australia Hudson Australia Full time

    12-month contract with possible 2 x 12-month extensions - No Award applies for this role: Rates From $120.00 per hour are offered (inclusive of superannuation and casual loading) - dependant on skills and experience. - 8 hours per day - 40 hours per week - Locations: ACT, NSW, QLD, VIC **About Us**: Our Federal Government Technology, Projects &...

  • Service Design Analyst

    6 days ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/JJ2075**Title**: - Service Design Analyst**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 months**Description**: - **Design programs to make Australia more secure!**: - **Further your Federal Government Career!**: - **Lucrative 12-month contract with 2-year...

  • Aps6 Service Designer

    2 days ago

    Canberra, Australia HAYS Full time

    A Service Designer (APS6) role for a Government agency working on a new project defining digital standards! **Your new company** You will join a leading agency based in Canberra CBD, where the work has direct impact on the landscape in Federal Government. As a result of recent shifts in the market, a new project team is being created to address these...

  • Aps6 Service Designer

    15 hours ago

    Canberra, Australia Department of Foreign Affairs and Trade Full time

    _Are you enthusiastic about creating exceptional user experiences? Join our dynamic team at the Australian Passport Office (APO) and help shape the future of passport services. As a Service designer, you will play a crucial role in modernising our processes and delivering innovative solutions that meet the needs of our customers._ - You will collaborate...

  • Service Design Strategist

    2 weeks ago

    Canberra, Australia HAYS Full time

    Hays is working closely with a client to source a Service Strategist for an up to 12-month contract. **Your new company** You'll be working as a part of branch that is geared towards client-centric design and always working towards continuous improvement of the design and delivery of their service offerings within the Australian community. **Your new...

  • Ux/service Designer

    4 days ago

    Canberra, Australia HAYS Full time

    Starting ASAP, join a large Federal Government Department on a contract until EOFY - Baseline Required **Your new company** As an experienced Service Designer, you will join a large Federal Government Department here in Canberra, specifically on a transformation and modernisation project focusing on the core capabilities of Medicare. You will work closely...

  • Service Designer

    2 weeks ago

    Canberra, Australia HAYS Full time

    A Service Designer (EL1) role for a Government agency working on a new project defining digital standards! **Your new company** You will join a leading agency based in Canberra CBD, work has direct impact on the landscape in Federal Government. As a result of recent shifts in the market, a new project team is being created to address these changes to ensure...

  • Aps6 Service Designer

    15 hours ago

    Canberra, Australia Australian Government Full time

    Ongoing - $95,282 to $107,136 + 15.4% employer superannuation contribution - Canberra-based role **Applications close on Monday, 04 November 2024 at 11:59pm ADST.** **The opportunity** The APO issues passports to Australian citizens, both in Australia and overseas, under the Australian Passports Act 2005, related laws, and the Convention on International...