Conference & Functions Manager

5 days ago

Brisbane, Australia YMCA Brisbane Full time

**George Williams Hotel** is a reputable, high quality and professionally operated 4-star inner city Hotel with 102 guest rooms and 4 conference rooms.

Located in the heart of the Brisbane CBD, near Roma Street Station, Queen Street Mall, Suncorp Stadium and the Brisbane River, the George Williams Hotel is one of the city’s most convenient and affordable destinations for executives, couples and groups visiting this vibrant, cosmopolitan metropolis.

We are currently recruiting a **Conference and Functions Manager** on a **Permanent, Full-time **basis.

**ABOUT THE ROLE**

The role of **Conference and Functions Manager** will involve managing, marketing and servicing all conference and events held at the hotel. Given the hotels boutique nature the successful applicant will have the ability to develop the business to suit their own style. The role is perfect for someone looking to take their next step in event supervision/management.

The responsibilities include (but are not limited to):

- Hands on delivery of event services and setups across the four event spaces at the property.
- Responsible for front of house and conferencing staff recruitment and induction process to ensure qualified staff are recruited, completed their on-boarding, and trained in all areas of responsibility
- Manage the sales and marketing of George Williams Hotel conference and function facilities, including combined conference and accommodation packages
- Assist with the management of hotel operations
- Continually develop and improve the quality of service to event clients and guests of George Williams Hotel

**SELECTION CRITERIA**
- Minimum of 2 years of recent supervision or management experience in a similar role
- Demonstrated strong understanding and proven management record of all major reservation channels, including GDS, channel management systems, wholesale and corporate agreements and third-party websites
- Ability to navigate conflict resolution in a professional manner.
- An understanding of creative sales and marketing strategies and techniques
- Current First Aid and CPR Certificate; or be willing to obtain
- Current RSA Certificate; or be willing to obtain
- Willing and able to work flexible hours as determined by business requirements including availability to work weekday and weekend shifts as required
- Willingness to provide current Police Check within one month of commencing and a new certificate every two (2) years.

**BENEFITS**

The George Williams Hotel offers a fantastic employee benefits program which includes:

- Free YMCA gym membership
- Discounted accommodation rates at the George Williams Hotel
- Discounted rates at our childcare facilities
- Discounted rate on health care through; Medibank Private
- A range of online benefits through our online employee discounts and benefits program

**Our Commitment**

The YMCA is an equal opportunity employer and is committed to safeguarding children and young people

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