Registration Support Officer

2 days ago

Melbourne, Australia Social Services Regulator Full time

Location: Melbourne | CBD

Job type: Full time / 15 months

Organisation: Social Services Regulator

**Salary**: $76,817 - $93,274

Occupation: Regulatory Governance and Compliance

Reference: VG/SSR/732288

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

**THE ROLE**

As the Registration Support Officer, you will be part of a team that is responsible for legislative requirements and issues relating to the registration of organisations regulated under the _Social Services Regulation Act 2021_.

Registration Support Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role, as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging administrative, secretariat and support functions.

Building stakeholder relationships is a key activity with the aim of strengthening regulation and improving outcomes for Victorians accessing in scope services.

**ACCOUNTABILITIES INCLUDE**
- Provide administrative and corporate support and expertise to the Standards and Regulation team.
- Establish, review, recommend and implement improvements to administrative systems within the Standards and Regulation team.
- Answer queries, provide timely advice and take follow up action as required, including correctly redirecting incoming mail and queries.

**Please open the position description to read more.**

**COVID-19 VACCINATION**
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current **ATAGI (Australian Technical Advisory Group on Immunisation) advice**, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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