Licence & Registration Officer

7 days ago

Melbourne Eastern Suburbs, Australia HAYS Full time

MULTIPLE VACANCIES | Licence & Registration Officer | Kew location | FT temp-ongoing contract | ASAP start

**Your new company**
Hays are proud to continue their partnership with one of Victoria's longest standing public service organisations. They provide a vital service to all road users, and to continue doing so they require the engagement of two Licence & Registration Officers to join their office in Kew.

**Your new role**
As a Licence & Registration Officer, you will be responsible for the following:

- Investigating and resolving customer enquiries relating in a timely fashion according to policy, procedure and legislative requirements
- Accurately process transactions as required
- Provide verbal and written advice in accordance with relevant legislation
- Ensuring data integrity and the privacy of personal information is maintained at all times
- Maintain current organisational knowledge in order to best inform customers of best practice
- Providing on the job guidance for less experienced staff once established in the role

**What you'll need to succeed**
- Strong customer service experience and have recently worked in a fast-paced customer facing or call centre role
- Previous administration experience is highly desirable
- Ability to learn legislation quickly
- Excellent written and verbal communication skills
- Ability to thrive in a team environment

**What you'll get in return**
- Comprehensive on-the-job training and support
- Full time hours on a temporary ongoing contract
- Potential for permanent employment
- Great hourly rate and super contributions
- No weekend work

**What you need to do now**

At Hays we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

**LHS 297508** #2723665

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