Medical Receptionist

4 days ago

Gold Coast, Australia Icon Group Full time

**Administration**

**Gold Coast**

**Casual**

**Icon Cancer Centre Australia**

**Medical Receptionist / Administrator - Icon Cancer Centre Southport**

This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.

**Key Points**
- **Fast Paced **Medical Administration Role within a Large, Friendly and Supportive Team
- Competitive Remuneration and an Opportunity to **Make a Real Difference**:

- **Casual position Monday to Friday No Weekends** - **Southport, Qld**

Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen.

**About Icon**:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 700 employees our Australian cancer services division is made up of 6 day oncology hospitals, 17 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.
Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.

**About the Role**:
We have a casual position opportunity, providing administration, secretarial and reception support for our medical oncology day hospital. You will be responsible for patient admissions and discharge, patients are billed correctly, and paperwork processed accurately and in a timely fashion. This role will report to the Administration Manager.

**Key Responsibilities**:

- Welcoming patients, collecting and entering personal details
- Answering telephone calls and responding to enquiries
- Entering and processing patient billing and balancing daily banking
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information

**About the person we're going to hire**:
In return we offer a friendly, flexible and dynamic work environment, career development pathways, unique rewards and benefits and the opportunity to work for a growing and innovative market leader.

**Skills & Experience**:

- Exceptional customer service skills and compassionate nature.
- Advanced communication and interpersonal skills.
- 12 months experience in a medical administration role (desired but not essential).
- Ability to multi-task within a large team in a fast and efficient manner.
- A positive, team focussed attitude.
- Strong attention to detail and problem solving skills.
- Flexibility and adaptability to complete administration tasks.
- Proficient use of Microsoft Office.
- Ability to adapt to multiple new software programs.

**How to Apply**:

**COVID Health Requirement

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