Medical Receptionist

2 days ago

Sunshine Coast, Australia Better Medical Full time $45,000 - $60,000 per year

About the role

Doctors at Landsborough is seeking a Casual Medical Receptionist to join our family practice in Landsborough, Queensland. As a Medical Receptionist, you will play a crucial role in providing high-quality customer service to our patients and supporting the smooth running of our medical practice.

We are looking for someone who is confident to work as a part of a team and independently, with flexibility and adaptability.

What you'll be doing

  • Greeting and assisting patients in a friendly and professional manner
  • Scheduling appointments and managing the practice's appointment book
  • Handling patient enquiries via phone, email, and in person
  • Preparing and organising patient files and medical records
  • Performing basic administrative tasks such as data entry and filing
  • Maintaining the cleanliness and organisation of the reception area
  • Providing support to the clinical team as required

What we're looking for

  • Experience as a Medical Receptionist or in a similar customer service role within the healthcare industry is preferred
  • Strong communication and interpersonal skills, with the ability to interact with patients in a warm and empathetic manner
  • Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
  • Proficient in basic computer skills, and experience using or the ability to quickly learn medical practice management software
  • A genuine interest in the healthcare sector and a commitment to providing exceptional patient care
  • A positive, friendly, and professional attitude

What we offer

At Better Medical, we are committed to creating a supportive and rewarding work environment for our employees. As a casual Medical Receptionist, you will have the flexibility to work around your other commitments, opportunities for shifts in our GP clinic network, and opportunities for ongoing training and development to help you grow in your career.

About us

Better Medical is a leading provider of primary healthcare services in Queensland. Our practice in Landsborough is dedicated to delivering high-quality, compassionate care to our patients. We pride ourselves on our commitment to innovation, teamwork, and continuous improvement, and we are always looking for talented individuals to join our growing team.

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