Administration Officer

Location: Melbourne | Northern Metropolitan

Job type: Full time, Part time

Organisation: Mercy Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 19546

**ABOUT THE ROLE**:
**Summary of the role**:

- As a Surgical Access Booking Officer, you are accountable for the clerical management of patients on the Elective Surgery Waiting List ensuring adherence to the Department of Health Elective Surgery Access Policy. Additional responsibilities include accurate data entry in our patient administration system (iPM), working closely with the Surgical Liaison Nurses regarding patients elective surgery procedure to ensure we provide quality patient focused care to our patients and their family.

**ABOUT YOU**:

- Well-developed computer & administration skills including strong attention to detail
- Ability to take initiative, prioritise and manage competing priorities.
- Well-developed communication and interpersonal skills with strong customer focus
- Knowledge of patient administration system (iPM) & medical terminology is highly desirable

**ABOUT US**:
Mercy Hospital for Women is a fully accredited Level 6 Public Specialist Teaching Hospital providing both public and private patient care through maternity services, neonatology and paediatrics, perioperative services, gynaecology, women's health and associated health, support and diagnostic services. We are a major teaching hospital and specialist referral centre with the medical, nursing, midwifery and allied health expertise to treat the most complex obstetric, neonatal and gynaecological cases.

Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:
Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Sarah Wooles / Vanessa Napoleone - Surgical Access Manager, Mercy Hospital for Women