Retail Customer Service Officer

2 weeks ago

Bondi Beach, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Permanent Part Time Position, 25 hours a week
- Adult Pay Rate $26.42 increases to $28.24 after 3 months + 12% Superannuation
- Opportunity to join our Bondi Beach Retail Team

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    4 days ago

    Avalon Beach, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Bondi Junction, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Bondi Junction, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Manager and Office Coordinator

    5 days ago

    Bondi Beach, Australia Bondi Dental Full time

    We are looking for a motivated, vibrant and reliable team member who has a strong focus on customer service, organisation, communication and professionalism. We are a busy dental practice located in Bondi Beach in need of a customer service manager and office coordinator who can help with patient relations, accounts oversight and team management. **Job...

  • Customer Service Officer

    2 weeks ago

    Bondi, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...

  • Retail Assistant

    1 week ago

    Bondi, Australia DOGUE Retail Group Full time

    Great Incentives, Discounts & Career Progression Opportunities - Secure a Part Time or Casual Employment - Work with Dogs Every Day! DOGUE is Australia's leading dog boutique and spa network, offering grooming, day care and retail through our high-end store boutiques across Sydney, Melbourne & Brisbane. **What's in it for you?** - Secure employment with...

  • Customer Service Officer

    5 days ago

    Bondi, Australia HCF Full time

    **About the Role** As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This part-time position is based in our HCF Bondi Junction Branch. Hours will be spread Monday to Friday 10am-3pm, with optional Saturday...

  • Optical Dispenser – Customer Service Champion F/T

    1 week ago

    Bondi Beach, Australia Smart Vision Optometry Full time $35,000 - $115,000 per year

    High-end Retail Professional Full Time.Smart Vision Optometry - Bondi Beach and MosmanAn amazing opportunity to be part of a unique growing group of boutique optometry practices located in Sydney's Bondi Beach and Mosman.Smart Vision Optometry are a global leader in vision wellness programs and sought after high-end fashion eyewear and have trademarked IP in...

  • Customer Service Manager

    5 days ago

    Bondi Beach, Australia Dream Movers Pty Ltd. Full time

    **Key Responsibilities**: - **Policy and Program Development**: - Develop, review, and implement customer service policies, programs, and procedures that enhance client relationships and improve the overall quality of moving services provided. - **Team Leadership and Development**: - Lead and mentor the customer service team, providing direction,...

  • Retail Sales Assistant

    6 days ago

    Bondi Beach, Australia St Vincent de Paul Society Full time

    **Job No**: **VIN3175** *** **Location**: **Bondi Beach** **: - Join Vinnies, learn and grow with a diverse retail team - Be a part of the Society's good works - Competitive rate, above General Retail Award The St Vincent de Paul Society is a leading provider of community support services, whose mission it is to shape a more just and compassionate...