Customer Service Officer
1 day ago
Full-Time | (Monday-Friday, some overtime of Saturday mornings 9am-12pm)
Salary: $61,400 + Super + Bonuses
Bondi Junction, NSW
Are you passionate about helping people and looking to grow your career in customer service, sales, or insurance? Join a well-respected not-for-profit health fund and make a real difference in the lives of members every day.
About the Role:
As a Customer Service & Sales Assistant
Based in the Bondi Junction branch, you'll be the first point of contact for members-providing exceptional service, accurate advice, and tailored solutions..
Key Responsibilities:
- Deliver outstanding customer service across phone, email, and face-to-face interactions
- Provide accurate information on health insurance products and services
- Support sales initiatives and contribute to achieving team KPIs
- Build strong, trust-based relationships with members
- Maintain up-to-date knowledge of company offerings and systems
What We're Looking For:
- Experience in customer service, retail, or sales, with a focus on meeting KPIs
- Strong communication and interpersonal skills
- Tech-savvy and quick to learn new systems
- A team player with a positive, member-first mindset
What's On Offer:
- Competitive salary (pro rata) with performance bonuses
- Comprehensive training and ongoing development
- Generous staff discounts on health insurance
- Additional parental leave benefits
- A supportive, inclusive team culture within a trusted brand
Ready to join a purpose-driven organisation and grow your career in a supportive environment?
Apply now and become part of a team that puts people first.
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