Retail Customer Service Officer

8 hours ago

Bondi Junction, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

This is a Permanent Fulltime Relief opportunity working between 8:45am and 5:06pm Monday to Friday (some Saturdays required). The locations are rotating between Bondi Junction, Bondi, Paddington, Potts Point and Double Bay.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 days ago

    Bondi Junction, New South Wales, Australia Hays | Contact Centres Full time $50,000 - $80,000 per year

    Full-Time | (Monday-Friday, some overtime of Saturday mornings 9am-12pm)Salary: $61,400 + Super + BonusesBondi Junction, NSW Are you passionate about helping people and looking to grow your career in customer service, sales, or insurance? Join a well-respected not-for-profit health fund and make a real difference in the lives of members every day. About...

  • Retail: Full Time Customer Service

    7 days ago

    Bondi Junction, New South Wales, Australia Telstra Full time $60,000 - $80,000 per year

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.OurBondi Junctionstore is hiring aRetail Consultantto join the team on aFull Timebasis. Working in a Telstra Retail Store is...

  • Retail Butchers: Vic's Meat Bondi

    7 days ago

    Bondi Junction, New South Wales, Australia Vic's Meat Retail Full time $60,000 - $80,000 per year

    Retail Butchers: Vic's Meat BondiAre you a qualified butcher with a genuine passion for quality, craftsmanship, and premium produce? Vic's Meat is seeking skilled butchers to join our brand-new, state-of-the-art retail store inside the vibrant Bondi Westfield.This is a rare opportunity to work alongside some of the best in the industry, handling world-class...

  • Customer Service Professional

    4 days ago

    Bondi Junction, Australia Cash Converters Full time

    **About Us** Cash Converters was established in 1984 in Perth, WA and has expanded across Australia and even overseas. Our achievements can be seen through our passion to help our customers from taking the stress away of selling second-hand items, offering value for money on an amazing range of products to offering finance solutions. Despite our growth, we...

  • Retail Counter Concierge

    7 hours ago

    Bondi Junction, Australia Clemenger Group Ltd Retail Services Full time

    Combine your love of retail and luxury beauty products. - Part-time opportunity with 32 hours on offer! - Work with a fun and highly dynamic team! **About our client**: **About the role**: We are looking for **Counter Concierge **to join the team in **Westfield Bondi Junction. **This **Part-Time **opportunity has **33 hours per week**, across **Thursday to...

  • Retail Assistant

    2 days ago

    Bondi Junction, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: SIMON JOHNSON has been one of the leading retailers of quality foods in Australia for over 35 years. The stores are the retail face of Calendar Cheese Company, Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines,...

  • Retail Assistant

    2 weeks ago

    Bondi Junction, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: Simon Johnson is the retail face of Calendar Cheese Company, Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced...

  • Client Services Officer

    2 days ago

    Bondi Junction, Australia The Travel Corporation AU Full time

    **About Adventure World**: Adventure World goes above and beyond to create tailor-made unique and extraordinary travel experiences - awe-inspiring, incredible moments that will take pride of place among your memories forever. For over 40 years Adventure World has specialised in curated soft-adventure trips to some of the world’s most exotic and unique...

  • Retail Manager

    8 hours ago

    Bondi Junction, Australia Wesfarmers Health Full time

    **Join Australia's Leading Health & Beauty Retailers**: - **Full-time leadership position**: - **Bondi Junction location** **About Us** As one of Australia's favourite health and beauty retailers the Priceline brand includes over 70 company owned stores nationally. The brand is renowned for being a playground for Australia's favourite health and beauty...

  • Retail Store Manager

    2 days ago

    Bondi Junction, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: SIMON JOHNSON has been one of the leading retailers of quality foods in Australia for over 35 years. The stores are the retail face of Calendar Cheese Company, Australia’s leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines,...