Technical Service Assistant

17 hours ago

Kingsgrove NSW, Australia Konami Australia Pty Ltd Full time $60,000 - $80,000 per year

To provide support for the field service technicians across domestic and international service markets. The Technical Service Assistant will act as a relief to the Quality Control and Conversion Room divisions. The role will be responsible for coordinating the scheduling of service orders, resource allocation of service technicians and generally managing and coordinate all administration to do with service orders and service warehouse inventory.

  • Support the Service Department across multiple divisions, ensuring smooth coordination and communication between teams.
  • Act as a reliable relief resource for the Quality Control and Conversion Room, assisting with equipment testing, configuration, and preparation for deployment.
  • Manage and coordinate Repair Orders, ensuring accurate documentation, timely processing, and effective follow-up with relevant stakeholders.
  • Oversee service warehouse inventory.
  • Maintain technical knowledge of company products
  • Maintain working knowledge of compliance requirements
  • Diagnose and troubleshoot mechanical, electrical, or software issues.
  • Collaborate with internal teams to escalate complex issues
  • Provide feedback on recurring issues and suggest improvements

Education and Prior Experience:

  • 2–4 years' experience in field service or technical support roles
  • Experience working with gaming machines is highly regarded
  • Previous experience working in heavily regulated industries is highly regarded
  • Valid driver's license and willingness to travel
  • Experience with diagnostic tools and service software
  • Familiarity with safety regulations and compliance standards
  • MS office skills
  • This role requires the candidate to be able to meet the following physical requirements:

o Lifting equipment up to 5 kg safely

o Driving in a tool of trade vehicle for extended periods of time

  • This role may require domestic and international travel

If this role sounds like your next opportunity, please apply

  • Technical Customer Support Specialist

    2 weeks ago

    Kingsgrove, Australia JACOBS DOUWE EGBERTS Full time

    Company Description JDE is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a...

  • Field Service Technician

    22 hours ago

    Kingsgrove NSW, Australia Konami Australia Pty Ltd Full time $90,000 - $120,000 per year

    As a Service Technician you play a critical role in delivering our products to our customers. Working closely with our Sales, Marketing and Manufacturing Warehouse team you will be responsible for delivering on-site installation, maintenance, and repair services for equipment and systems at customer locations.The Field Service Technician ensures optimal...

  • Customer Service and Online Fulfilment

    2 weeks ago

    Kingsgrove, Australia Bilby 3D Full time

    If this sounds like the opportunity you've been looking for then please send through a detailed Cover Letter and CV, explaining your previous experience and what you could bring to our business - Applicants must be an Australian citizen with full working rights **We look forward to hearing from you!**: Bilby 3D is seeking a Customer Service and Online...

  • Technical Assistant

    5 days ago

    Riverina NSW, Australia NSW Government Full time $70,926 - $78,889 per year

    Technical Assistant - Rural (Aboriginal Targeted)Wiradjuri Country – Primary Industries Centre (North Wagga Wagga Campus)Permanent Full-timeTotal Remuneration Package: $80,502 - $88,860. Package includes salary ($70,926 - $78,289) employer's superannuation and annual leave loading.At TAFE NSW, we are dedicated to life-changing impact.That's why we offer...

  • Electronics Service Technician

    1 week ago

    Kingsgrove, Australia Environmental Automation (ARA Group) Full time

    Environmental Automation (part of the ARA group) is a technical service partner in Australia, providing safety services, solutions, products within your facility or infrastructure. Our seven divisions work together to deliver fully integrated, in-house solutions from beginning to end; from turnkey electrical and security services through to fire protection,...

  • Technical Assistant Trades

    3 days ago

    Dubbo NSW, Australia TAFE NSW Full time $68,860 - $76,008 per year

    TAFE NSW Life-Changing CareersTechnical Assistant TradesDubbo CampusPermanent Part Time, Part Year (34.5 hrs per week, for 41 weeks per year)Base salary ($68,860 - $76,008) paid pro rata, plus superannuation and annual leave loading.(Hourly rate $ $41.62)At TAFE NSW, we are dedicated to life-changing impact.Life-changing impact starts with an incredible team...

  • Administration and Executive Assistant

    7 days ago

    Kingsgrove, Australia Bilby 3D Pty. Ltd. Full time

    Bilby 3D is seeking an energetic Administrative & Executive Assistant. We are Australia's largest 3D Printer and related technology distributor. You will be working closely with the CEO and joining our tight-knit, distributed team. We are looking for people with enthusiasm who can draw on their professional experience in administrative and EA support. New...

  • Technical Assistant

    5 days ago

    Hunter Valley NSW, Australia NSW Government Full time $68,860 - $76,008 per year

    Technical Assistant PlumbingMaitland CampusPermanent Full-Time Part-Year (35 hours per week for 41 weeks per year)Salary of $68,860 - $76,008 p.a. plus employers' contribution to superannuation and annual leave loading (pro-rata)At TAFE NSW, we are dedicated to life-changing impact.That's why we offer world-class training and education that delivers the...

  • Pharmacy Assistant

    3 days ago

    Kingsgrove NSW, Australia Bottene Pharmacy Full time $124,800 - $156,000 per year

    Direct Chemist Outlet Kingsgrove have an amazing position available for a permanent pharmacy shop assistant. Work days and hours are negotiable.We are a friendly pharmacy team that has a community focus combined with a strong retail aspect. We are looking for a dynamic person that is passionate about pharmacy.Join Direct Chemist Outlet, a dynamic and...

  • Technical Sales Representative

    1 week ago

    Kingsgrove, Australia Woodward by PM Controls Full time

    **What’s in it for you** At Woodward, our “employees” are called and treated as “members” and we’ve created a culture that appreciates and values the contributions of every member. It’s an inclusive, positive, collaborative, and socially responsible environment where members work together for outstanding outcomes. **What you will be doing** -...