Customer Service Manager
3 days ago
**The Company**
Our client is a family-owned Australian food manufacturer with a well-respected name within the industry. The company has gone from strength-to-strength over their 20 years of business and are proud of their service offering today. They now produce to the major supermarkets as well as a diverse range of retailers and contract manufacturing.
**The Role**
Reporting to Sales and Marketing and the GM, the Customer Service/Success Manager will be responsible for managing all customer-related operations, sales and overseeing a Customer Service Representative.
Responsibilities include:
- Be first point of contact for customers such as contract manufacturing clients, distributors and export freight forwarders
- Maximise the performance and maintain the culture of the CS Team with effective management, ongoing training, development and team building.
- Coordination of onsite stock holding and 3PL arrangements with Warehouse and Inventory Manager.
- Play a key role in demand management, sales forecasting, despatch planning and month-to-month reporting.
**Skills and Experience**
- Experience within Customer Service Management
- Experience with FMCG, manufacturing or production
- Good phone manner
- Great stakeholder management
- Ideally experience managing a Customer Service team
**Benefits**
- Fantastic salary package with development opportunities
**More Information
-
Customer Service Assistant
5 days ago
Kingsgrove, Australia Good Nuts Full timeConfident and capable team member required to join our small customer service team in our office. Tasks include - general office administration This new team member will be a friendly voice on the phone, have great attention to detail and be willing to learn. School hours, flexible hours and days. looking for Monday Tuesday & Thursdays...
-
Customer Service Team Member
1 day ago
Kingsgrove, Australia Bunnings Full time**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...
-
Customer Service Team Member
2 weeks ago
Kingsgrove, Australia Bunnings Full time**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...
-
Logistics and Customer Service
1 day ago
Kingsgrove NSW, Australia Bilby 3D Pty. Ltd. Full time $26,000 - $62,000 per yearJoin Bilby3D, an industry leading organisation with a decade long record of providing 3D Printing solutions to the Engineering, Design and Education sectors across Australia and New Zealand.Assist customers and get their orders to them fast by keeping the showroom and warehouse running smoothly.We are looking for someone Full-Time or Part-Time hours per week...
-
Customer Service Team Member
7 days ago
Kingsgrove Warehouse, Australia Bunnings Full time $104,000 - $140,000 per yearJoin us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...
-
Customer Service Team Member
1 day ago
Kingsgrove Warehouse, Australia Bunnings Group Full time $28,864 per yearJoin us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...
-
Logistics and Customer Service
7 days ago
Kingsgrove, Australia Bilby 3D Pty. Ltd. Full timeJoin Bilby3D, an industry leading organisation with a decade long record of providing 3D Printing solutions to the Engineering, Design and Education sectors across Australia and New Zealand. Assist customers and get their orders to them fast by keeping the showroom and warehouse running smoothly. We are looking for someone 10-18 hours per week over 3 days....
-
Service Coordinater
1 day ago
Kingsgrove, New South Wales, Australia Dishtec Full time $60,000 - $90,000 per yearAbout Us:Dishtec is Australia's largest and most progressive commercial kitchen maintenance and repair company, with a presence in every state. We proudly support the food and hospitality industry nationwide, servicing cafés, restaurants, hotels, clubs, nursing homes, retirement villages, hospitals, and more. Known for our innovation and efficiency, we...
-
Service Coordinator
1 day ago
Kingsgrove, Australia Bunnings Full timeJoin us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...
-
Account Manager
2 weeks ago
Kingsgrove, New South Wales, Australia Snap Talent International Full time $80,000 - $120,000 per yearLead and grow strategic customer accounts across APACShape the future of smarter, more sustainable citiesCompetitive salary + performance-based bonus + flexible workingAbout the companyThis international business delivers innovative technology solutions that power smarter, safer, and more sustainable public transport systems. With decades of success in...
