Clerical Administrator

12 hours ago

Melbourne, Australia Marsh & McLennan Companies Full time

We have an exciting opportunity for **Clerical Administrator **to join our team in **Melbourne.**

**We’re Recovre**

Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day. Its life-changing stuff.

Our team values building human relationships and connections beyond rehabilitation. From injury prevention to health promotion and on to rehabilitation - we are committed to helping our clients reach exceptional health outcomes and are proud to make a difference by helping Australians to thrive every day.

**Position Purpose**
- To provide high quality customer service to Recovre customers and internal stakeholders.
- To provide a high level of customer service to consultants and Managers to drive productivity and efficiencies.

**Accountability Description & Weighting**

**Customer service - External customers;**
- Develop and grow strong external customer relationships.
- Promote of culture of improvement within the CSO team through process improvement or efficiency.
- Understand the range of Recovre services to support the business where appropriate.

**Customer service - Internal customers/Support to consultants and Managers;**
- Assist consultants and managers to provide an excellent level of service to our customers and generate repeat business
- Search for and communicate ways to improve customer service
- File management - including assisting with consultant case activities where appropriate e.g. funding requests

**General Office Administration;**
- Undertake relevant administrative tasks to ensure office runs smoothly and staff are able to undertake their daily tasks.
- Ensure high productivity of all staff through efficient and well organised administrative processes and activities.
- Manage invoices including equipment invoicing, supplier and contractor invoices in procurement.

**Document management;**
- Ensure appropriate and efficient document management including file make (where applicable), storage/archiving and retrieving files.
- Undertake and produce relevant documentation via typing and word processing activities as requested.

**Report generation;**
- Generate reports as required for customers or internal reporting, e.g. outcomes, productivity, BI tool, WorkCover/Insurer Statistics/reporting.
- Review relevant reports to ensure high level of customer service i.e. unallocated cases.

**Project /Specific task management;**
- Undertake project work as negotiated with Team Leader and state / regional manager e.g., Case management system roll out.

**Experience Knowledge & Skills**

**Essential**:

- Superior customer service skills.
- Good knowledge of office administration.
- Team player.
- Excellent written and verbal communication skills.
- High attention to detail.
- Excellent time management skills.
- Strong MS office and keyboard skills and knowledge of programmes /systems.
- Proven ability to prioritise.
- Planning and organising.

**Desirable**:

- Knowledge of Workers’ Compensation industry and/or other relevant legislation, services.
- Confidence and resilience in taking and managing phone calls.
- Past experience in a corporate environment would be advantageous given our position within the Marsh Australia business and daily use of their internal systems.

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

  • Administrative/Clerical Support

    1 week ago

    Melbourne, Victoria, Australia Workforce Assist Full time $60,000 - $80,000 per year

    Are you an organised and team-centric individual with experience in clerical and administrative support? We have an exciting opportunity for you to join our team as a Admin /Clerical Assistant. This role offers a great work-life balance with an initially full time casual basis position (full-time hours), Monday to Friday with flexible start times between 7-9...

  • Clerical Administration

    2 weeks ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 61727 - Part time position - Healthcare administration, great perks - Dandenong Hospital - Onsite subsidised staff parking **About Monash Health** **About the Role** Healthcare...

  • Clerical Administrator

    12 hours ago

    Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 34466 **- Be part of a dynamic and enthusiastic Radiology team** - **Salary Packaging Available**: - **Beautiful Mornington Peninsula Location**: - **Seeking people who want...

  • Clerical Administrator

    4 days ago

    Melbourne, Australia Marsh Full time

    We have an exciting opportunity for **Clerical Administrator **to join our team in **Melbourne.** **We’re Recovre** Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day....

  • Assistant Clerical Supervisor

    6 days ago

    Melbourne, Australia Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Royal Women's Hospital **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications Reference: 24368 **Assistant Clerical Supervisor - Outpatients department** - ** Fixed...

  • Clerical Officer

    3 weeks ago

    Melbourne, Victoria, Australia dnata Full time

    Join or sign in to find your next jobJoin to apply for the Clerical Officer role at dnataJoin to apply for the Clerical Officer role at dnataMelbourne Airportdnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver...

  • Clerical Research Assistant

    1 week ago

    Melbourne, Australia Royal Women's Hospital Full time

    Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Royal Women's Hospital **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 24388 **Clerical Research Assistant - Gynaecology Research Centre** - ** 1 to 2 days per week (negotiable) for 10 weeks**: - ** Casual employment** The Royal...

  • Wh Clerical Workforce

    12 hours ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Casual Organisation: Western Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 49580 We are looking for enthusiastic and motivated individuals to who enjoy working as part of a team in a high pressure environment with changing and competing demands to join our...

  • Administrative Assistant

    2 days ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Administration/Secretarial Reference: 69797 **Administrative Assistant: Planned Surgery Reform Project Team & Reassessment Clinics** - Supporting the Planned Surgical Program at The Royal Melbourne Hospital -...

  • Administration and Clerical Services

    1 week ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Western Metropolitan Job type: Part time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Administration/Secretarial Reference: 70691 **Administration Officer** **Western Mental Health Inpatient Unit - Footscray Hospital** - ** Seeking, detail orientated administration officer**: - ** Located in...